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Posted 2 months ago

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Hostess - Restaurant in Dubai

DubaiOn-siteFull-time

AI Summary

Hosts and greets guests, manages reservations, seats guests, and supports the front-of-house team to ensure a smooth dining experience in a Dubai restaurant.

About this role

Apt Resources is looking for a friendly and professional Hostess to join a vibrant restaurant located in Dubai. In this role, you will be responsible for welcoming guests, managing reservations, and ensuring a smooth seating process. You will be the face of the restaurant and play a key role in creating a positive first impression and overall enjoyable dining experience for guests.

Responsibilities

  • Greet and welcome guests upon arrival with a warm and professional demeanor
  • Manage reservations and maintain an organized seating plan
  • Escort guests to their tables and provide menus
  • Provide information about the restaurant’s offerings and answer guest inquiries
  • Coordinate with the wait staff to ensure timely and efficient service
  • Handle guest complaints or concerns promptly and professionally
  • Maintain cleanliness and order in the reception area
  • Assist wait staff and other team members as needed to ensure smooth operations

Requirements

  • Previous experience as a Hostess in a restaurant or hospitality environment is preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Professional appearance and courteous demeanor
  • Strong organizational skills
  • Ability to remain calm and handle challenging situations professionally
  • Flexibility to work various shifts, including evenings and weekends
  • High school diploma or equivalent; hospitality training is an advantage

Benefits

As per the market standards

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Skills

Customer ServiceFace-to-face CommunicationGeneral Hospitality SoftwareGuest Seating CoordinationHospitality OperationsReception Area MaintenanceReservation ManagementStaff Coordination

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