HR GENERALIST

HR Generalist – Beauty Retail (Full Time)

Location: Charlotte, NC

Reports to: Owner/CEO

Overview

We are a fast-growing multi-store beauty retail company looking for a proactive, hands-on HR Manager to oversee all people operations across our stores. This role ensures we hire great people, train them well, retain strong teams, and maintain a positive, compliant workplace culture.

Responsibilities

Recruiting & Hiring

• Manage full recruiting process for all stores
• Post jobs, screen applicants, conduct interviews
• Assist store managers with staffing planning
• Create pipeline of strong beauty retail candidates

Onboarding & Training

• Create onboarding systems & orientation materials
• Schedule and deliver new-hire training
• Maintain training library (customer service, product knowledge, safety)
• Support managers with performance coaching

HR Administration

• Maintain employee files (SharePoint/Office 365)
• Process new hires, terminations, and changes
• Coordinate with payroll for accurate hours & compliance
• Maintain handbook & HR policies

Employee Relations

• Support employees with HR questions
• Mediate conflicts professionally
• Investigate complaints discreetly
• Ensure respectful, positive culture

Compliance & Safety

• Ensure compliance with labor laws
• Manage safety training (fire, winter, chemicals)
• Maintain incident reporting process

Culture & Communication

• Support Manager meetings, recognition programs
• Set up communication via Microsoft Teams
• Plan employee appreciation events

Qualifications

• 3–5 years HR or recruiting experience (retail preferred)
• Strong organizational, communication, and problem-solving skills
• Ability to work independently with minimal supervision
• Proficient in Microsoft Office 365 (SharePoint, Teams, Forms)
• Ability to travel to multiple stores weekly

Compensation

• Salary range: $55,000 – $75,000 depending on experience
• Health benefits (optional depending on your plan)
• Employee discount
• Paid time off