Import Sea Operator (OneTrack Team)

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we’ve connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people brings diverse perspectives and shared ambition.

We’re proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Somewhere on the water right now, a vessel is carrying cargo that someone, somewhere, is waiting on. Getting it from origin to their door — cleanly, compliantly, on time — is where you come in.

We're looking for an Import Sea Operator to join our OneTrack team in Auckland. You'll be the person who keeps sea freight moving: tracking shipments, wrangling documentation, and being the calm, capable voice between shipping lines, customs brokers, and clients who just want to know "where's my cargo?"

What you'll actually be doing:

• Tracking incoming sea shipments from origin to final delivery — nothing slips through the cracks on your watch
• Processing the paperwork that keeps cargo legal and moving: bills of lading, customs declarations, commercial invoices
• Working with customs brokers and regulators to keep every shipment compliant, every time
• Keeping your systems and records sharp, accurate, and up to date
• Being upfront with clients — status updates, delays, delivery windows, no surprises
• Spotting problems before they become problems, and sorting them out fast
• Confirming vessel schedules and cargo availability with shipping lines and forwarders
• Pulling together reports and metrics that actually tell management something useful
• Looking for smarter, leaner ways to run the import process — because "that's how we've always done it" isn't a strategy

Qualifications

• 2+ years of professional experience in sea freight import operations or logistics coordination
• Proficiency with logistics management systems and software
• Strong knowledge of import procedures, customs regulations, and documentation requirements
• Excellent organizational and time management skills with the ability to manage multiple shipments simultaneously
• Exceptional attention to detail and accuracy in data entry and record-keeping
• Strong written and verbal communication skills for client and stakeholder interactions
• Analytical mindset with the ability to identify and resolve operational issues
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Preferred experience with CargoWise or similar specialized logistics platforms
• Preferred knowledge of New Zealand customs procedures and import regulations
• Ability to work independently and as part of a collaborative team environment

Additional Information

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.