Information Technology Specialist
AI Summary
IT Asset Management role focusing on inventory/maintenance of hardware and software assets, procurement follow-up, infrastructure management, user support, and information security tasks.
About this role
Job Responsibilities:
IT Asset Management
- Responsible for inventory and maintenance of the company’s IT hardware and software assets, ensuring the accuracy and completeness of asset information.
- Follow up on procurement processes, vendor communication, inventory registration, and reimbursement management.
- Manage and maintain the office and R&D infrastructure, including network, Zoom meeting systems, VPN, and servers.
- Provide user support and account management for Google Workspace (Gmail, Drive, Groups, Calendar, etc.).
- Use and manage various asset management systems (e.g., JAMF) proficiently.
- Assist in maintaining organizational structures, group permissions, and email security policies.
- Participate in daily information security management and incident response.
- Support the IT team in implementing and enforcing security policies and best practices.
Requirements::
- Bachelor’s degree or above in Computer Science or a related field, with at least 2 years of relevant experience.
- Hands-on experience in common network configuration and troubleshooting (e.g., Wi-Fi, VPN, DNS, access control) is a plus.
- Experience with automation tools or basic development skills is preferred.
- Strong English and Chinese communication skills, able to communicate fluently in both languages.
- Familiarity with common office equipment, network devices, and operating systems (Windows / macOS / Linux).
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Skills
Explore related jobs
More jobs at TiDB
- APAC Sales Account Manager - Web3 in HK or SingaporeHybrid - Singapore
- Marketing Manager - JapanOnsite - Tokyo, Japan
- Sales Account ExecutiveRemote - United States
- Sales Account ExecutiveRemote - United States
- Customer Success Manager - DatabaseHybrid - Malaysia
- Partner Solution Architect (Brazil)Remote - LATAM