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Encora

Posted 1 month ago

Open

Infrastructure Operations Support

Kuala LumpurRemoteFull-time

AI Summary

A systems-focused role that monitors CMDB data and coordinates tech obsolescence initiatives. Responsible for validating and reconciling CMDB entries, analyzing data with Power BI, and reporting to leadership.

About this role

Key Responsibilities

  • Monitor, track, and manage technology obsolescence across the organization.
  • Validate, reconcile, and remediate CMDB data related to technology obsolescence.
  • Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.
  • Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.
  • Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

  • Strong understanding of CMDB concepts with hands-on experience in IT asset environments.
  • Proficiency in Power BI for data extraction, analysis, and reporting.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively.
  • Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

  • Experience in managing technology obsolescence initiatives.
  • Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.
  • Understanding of CI data classes and attribute inheritance

Skills

Attribute InheritanceCI Data ClassesCMDB ConceptsData AnalysisData ExtractionData ReportingIT Asset ManagementMiddlewareMilestone ManagementNetworksObsolescence ProcessesOperating SystemsPower BIStakeholder CollaborationStorage

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