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Window Nation

Posted 25 days ago

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Installation Manager

CharlotteOn-siteFull-time

AI Summary

Install Manager leads field installation crews, oversees job sites, and ensures quality installs while managing warehouse materials and installation processes in Charlotte, NC.

About this role

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.  
One Goal, One Passion – Growth is Everything at Window Nation
At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.  
As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.  
We’re seeking an Install Manager to grow and develop our field install team and processes.
This role will work onsite/in the field for our office located in Charlotte, NC. Candidates from other surrounding areas are encouraged to apply. 

What You'll Do:

  • Select, monitor and validate 1099 installation crews, document and maintain skill matrix.  Process install pay.
  • Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing
  • Serves as customer service liaison when install related problems arise
  • Oversees job sites to ensure quality installs are complete; performs measures and services as needed
  • Responsible for quality job inspections to ensure crew performance is at the highest standards

    • What We're Looking For:

  • High school diploma, GED, or equivalent education
  • 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries
  • 4+ years of general construction knowledge
  • 3+ years of experience in a field-based or home services environment
  • 1+ years of experience with window installation, measuring, or servicing windows
  • Experience managing or coordinating installation crews, including 1099 installers
  • Valid driver’s license and a driving record that meets company insurance standards
  • Driving record that meets company’s insurance standards 

    • Preferred Skills and Experience:

  • Bachelor’s degree in business, operations or construction management, or related field
  • Background in warehouse management
  • Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
  • High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
  • A customer-centric mindset with the ability to build trust and resolve issues quickly
  • Demonstrated success in fast-paced, deadline-driven, and high-pressure environments

    • What We Offer:

  • Competitive pay and performance-based bonus opportunities: $70,000-$75,000
  • Full benefits package including medical, dental, vision, life, and 401(k) retirement options 
  • Paid time off 
  • Growth opportunities within a rapidly expanding company  
  • A supportive team culture where your contributions matter and craftsmanship is celebrated 
  • Training to help you succeed from Day One  

    • Skills

    1099 Contractor CoordinationBudgetingCRM SystemsCustomer ServiceInstallation MeasuringInventory ManagementMeasuring And ServicesMicrosoft DynamicsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft TeamsMicrosoft WordPay ProcessingQuality ControlSalesforceService WindowsStaff SchedulingWarehouse AuditingWindow Installation

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