Internal Control Director

About Klar

Klar is on a mission to democratize financial services in Mexico—because half of the population still doesn’t have access to a bank account. We’re building the future of fintech with a rich set of debit and credit products, and we’ve already served over 2 million users since our launch in 2019! 🚀

We are now entering the business segment, and our goal is to provide the best financial operating system for small and medium-sized enterprises (SMEs).

Our people

If you join us at Klar, you’ll be welcomed to a team which is rich in many talents and we are very proud! With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language. With so many people from different backgrounds and walks of life (young professionals, parents, LGBTQ+, neurodivergence), you’ll definitely find your people here!

Our values

Ownership - We own our successes & our failures as a team.

Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work.

Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture.

Customer Obsession - We understand the value Klar can bring to its customers & it’s always at the forefront of our decisions.

Klarity - We communicate clearly & with authenticity. It’s in our name & it’s what we do.

The position and your daily adventures

This is a full-time position based in our Mexico City office with a hybrid model, therefore we are looking forward to seeing you in our office 2-3 times per week.

In this pivotal role, you will be responsible for fortifying and supervising the bank’s internal control framework. You’ll ensure that our diverse array of processes, technological controls, and regulatory commitments remain fully aligned with mandatory standards, including CUB, LIC, and PLD/FT guidelines set by CNBV and Banxico.

Functioning as a strategic "second line of defense," you will partner with our business units to pinpoint risks and document existing gaps. You’ll be at the heart of proposing robust solutions and monitoring remediation progress, while ensuring that any significant deviations are escalated effectively to General Management, the Audit Committee, and the Board.

What you can expect:

A. Internal Control Governance (Second Line of Defense)

• Maintain and enhance the Bank’s Internal Control Framework.
• Ensure policies, procedures, and controls comply with regulations.
• Review the Internal Control System and drive improvements.
• Report key control matters to Senior Management, the Audit Committee, and the Board.

B. Control Design, Monitoring, and Testing

• Oversee controls across critical banking processes.
• Assess control effectiveness and identify gaps or risks.
• Coordinate corrective actions with business and support teams.
• Leverage data, automation, and AI to strengthen monitoring and risk detection.

C. Findings Management and Remediation

• Track findings from audits and regulatory reviews from CNBV, Banxico, CONSUSEF and orher autorities.
• Perform root-cause analyses and monitor remediation plans.
• Escalate unresolved issues, delays, and material risks.

D. Regulatory Coordination and Reporting

• Assess the impact of new regulations on the Bank’s operations.
• Translate regulatory requirements into controls and procedures.
• Coordinate regulatory implementations, inspections, and reporting.
• Manage filings, submissions, and supporting documentation.

E. Vendor and Third-Party Management

• Maintain the Bank’s vendor registry.
• Oversee the assessment and monitoring of critical vendors.
• Ensure vendor lifecycle processes meet control requirements.
• Coordinate compliance with regulatory and contractual obligations.

What we are looking for:

• 10+ years of experience in internal control, operational risk, audit, compliance, regulatory operations, or corporate governance in financial institutions.
• Experience in banking, regulated fintech, SOFIPO, brokerage firms, or financial regulatory consulting.
• Experience interacting with General Management, Committees, Board, internal/external audit, and regulatory authorities.
• Experience in control design, findings management, RCSA, risk-control matrices, regulatory reports, filings, and vendor monitoring.
• Advanced english level.

Technical skills:

• In-depth knowledge of CUB, LIC, and regulations applicable to credit institutions.
• Knowledge of PLD/FT, CNBV, Banxico, CONDUSEF, and banking corporate governance.
• Familiarity with COSO, operational risk, technological controls, business continuity, and third-party management.
• Ability to use data, dashboards, advanced Excel, SQL, BI tools, automation, and artificial intelligence to monitor controls and propose solutions.

Softskills:

• "Enabling control" mindset: ability to say "no" when necessary, while proposing viable alternatives.
• Highly collaborative approach with business, technology, operations, legal, compliance, risk, and audit teams.
• Ability to use artificial intelligence as a tool for analysis, research, documentation, automation, and problem-solving.
• Independent judgment and ability to escalate sensitive issues.
• Excellent management of senior stakeholders.
• Clear communication in Spanish and English.
• Practical, structured, and hands-on approach.
• Ability to operate in dynamic, digital, and high-growth environments.

Our offer to you:

• Competitive salary based on performance and experience
• Chance of earning Klar stock options
• 15 days of paid vacation per year; plus extended maternity and paternity leaves
• Vacation premium
• 30 days of Christmas bonus
• Food vouchers
• Medical Insurance
• Computer device
• Wellhub subscription to offer mental and physical health
• Sponsored coaching and therapy sessions via Modern Health
• A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
• International work environment with amazing and highly skilled people
• A world class team that helps you evolve your skills in areas you're interested in

Klar is a safe place for everyone!

We trust our highly skilled and diverse team and we’re committed to creating a welcoming and inclusive environment for new talents to flourish. We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, physical abilities, age, sexual orientation and identity.

Should you require any accommodations through the recruitment process, please don’t hesitate to let us know how we can help!