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Posted 109 months ago

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International BPO Looking For technical Support Executive ( US Shift)

KolkataOn-siteFull-time

AI Summary

Handles inbound technical support calls for printers, routers, and antivirus issues; diagnoses problems and recommends solutions while selling technical support plans and related software.

About this role

International BPO Looking For technical Support Executive ( US Shift)

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.15000-25,000/month(fixed)+Huge Incentives.

· Shift : US Shift

.9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: Paromita(HR) @ 9038208238

Skills

Antivirus SupportCall HandlingCustomer ServiceInbound Voice SupportPrinter SupportRouter SupportSalesTech Support

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