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Trendyol

Posted 8 months ago

Open

International Delivery Operations Professional

Kocaeli / ÇayırovaOn-siteFull-time

AI Summary

Manages and optimizes the end-to-end transport network, analyzes KPIs, signals deviations, and leads data-driven initiatives to improve transportation efficiency and cost. Partners with Operations, Returns, and external carriers to drive performance.

About this role

About the Team
At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

About the Role
This role is central to managing and optimizing the end-to-end transport network, collaborating closely with Operations and Returns teams to ensure efficiency and control costs. A key focus will be on analyzing and reporting on critical KPIs, proactively signaling deviations, and taking corrective action to drive performance. The specialist will also lead strategic improvement initiatives, present data-driven recommendations to stakeholders, and foster strong relationships with third-party carriers and vendors to elevate service quality.

Responsibilities

  • Manage and optimize transport operations in collaboration with Operations and Returns functions
  • Analyze and report on key performance indicators (KPIs) to measure the effectiveness and efficiency of the transportation network.
  • Signaling KPI deviations and follow up by informing stakeholders and, where possible taking corrective actions yourself.
  • Develop and implement strategic initiatives to optimize transportation efficiency and costs
  • Collaborate cross-functionally with logistics, supply chain, and customer service teams to streamline processes and address transportation-related issues
  • Present findings and recommendations to both internal and external stakeholders and drive continuous improvements in data quality, actionable insights, and process standardization
  • Cultivate strong relationships with third-party stakeholders, including carriers, vendors, and logistics partners.

    • Expected Qualifications

  • Degree in Business Administration, Supply Chain Management, Logistics or related field.
  • 2+ years of relevant experience in Operations or Supply Chain.
  • Preferably within e-commerce or retail industry.
  • Proficiency in data analytics and modeling tools using SQL a strong plus.
  • Excellent analytical skills with the ability to interpret data and drive actionable insights.
  • Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
  • Fluent in written and verbal English with cross-cultural understanding.

    • Skills

    Business AnalyticsCarrier ManagementCost OptimizationCross-Functional CollaborationData AnalyticsData ModelingData QualityKPIsLogisticsProcess StandardizationReportingSQLStakeholder CommunicationSupply ChainTransport OptimizationVendor Management

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