IT Intern

Thea Energy is leveraging recent breakthroughs in stellarator physics and engineering to create a faster and simpler approach to commercializing fusion energy. The company is reinventing the stellarator using computer-controlled arrays of planar coils thereby replacing the intricate, complex modular magnets required in all other stellarator architectures. Thea Energy is on a mission to create a limitless source of zero emission energy for a sustainable future.

Position Overview

We are looking for a motivated, tech-savvy IT Intern to join our IT team. In this role, you will get hands-on experience dealing with day-to-day IT operations, troubleshooting hardware and software issues, and assisting with internal projects. This is an excellent opportunity for a current student or recent graduate looking to jumpstart their career in IT support, systems administration, or network engineering.

Key Responsibilities

• Help Desk Support: Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
• Device Management: Help configure, deploy, and maintain company laptops, workstations, printers, etc.
• Software & Account Setup: Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
• Documentation: Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
• Inventory Tracking: Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
• Project Assistance: Provide support on upcoming IT infrastructure projects (e.g., system migrations, network upgrades, or security audits).

• Education: Currently pursuing or recently completed a degree/certification in Computer Science, Information Technology, Cybersecurity, or a related field.
• Technical Knowledge: Basic understanding of desktop operating systems (Windows 10/11, macOS) and core networking concepts (IP addressing, Wi-Fi troubleshooting, DNS).
• Problem-Solving Skills: A logical approach to troubleshooting and a strong desire to figure out how things work.
• Communication: Excellent verbal and written communication skills; ability to explain technical fixes to non-technical users in a friendly, patient manner.
• Reliability: Ability to handle sensitive company data with discretion and maintain confidentiality.