IT Level 2 Admin
AI Summary
IT Level 2 Admin helps troubleshoot and support Windows workstations/servers, manage Hyper-V, firewalls, AD/Office 365, DNS, and security tooling to keep day-to-day IT operations running.
About this role
RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.
Requirements
-Provide Level 2 IT support and troubleshooting for Windows workstations and servers
-Manage Hyper-V environments, backups, and system recovery processes
-Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
-Administer Active Directory and Office 365 for user management and permissions
-Oversee email security filtering to protect against phishing and spam
-Deploy, update, and maintain antivirus software to ensure endpoint security
-Work with Duo for multi-factor authentication and Google Workspace for team collaboration
-Handle DNS configurations and support
Qualifications:
-Proven experience in a Level 2 IT support role or similar
-Strong knowledge of Windows workstations, Windows Server, and Office 365
-Hands-on experience with Hyper-V, SonicWALL, and Active Directory
-Proficient in basic networking, email security, and DNS configurations
-Familiarity with Google Workspace and Duo for multi-factor authentication
-Excellent problem-solving skills, attention to detail, and communication skills
Benefits
Working Schedule
Work full-time from 9 AM - 5 PM EST.
Work from home
Salary USD 700Monthly
send your CV and portfolio to:mondilla.jay03@gmail.com
