IT Operations & Security Technician

At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.

That’s where you come in.

We’re looking for an IT Operations & Security Technician who willassistthe team with day-to-day business as usual activities, troubleshooting, problem resolution and project work.

What you’ll do

• Take part in delivering IGD Technology projects and initiatives.

• Work as part of the IGD Security team to enhance security, review incidents and ensure policies are followed.

• Assist with business-as-usual tasks and activities such a joiner mover leaver process, incident tickets and other user requests.

• Take part and help at IGD industry events.

• Add your own technical knowledge to enhance and improve the IGD Technology Team.

What we’re looking for

• A passion for IT and things “tech”.

• 1-3 years experience in an IT role.

• Preferably some experience of working in a security-focused role.

• An eye for detail, good troubleshooting and out of the box thinking skills paired with good written and verbal communication skills.

The rewards

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.

The location

We areoperatinga hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles fromCentral London.

Our behaviours

We’re hungry for better

We solve it together

We make it happen

We say what needs to be said

More about our people

We’relooking for inspiring professionals; talented people whoseekpersonal and career growth and are ambitious to develop their potential and unlock opportunities for society, for ourclientsand themselves.

Weseekand attract thevery bestpeople and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates.Please discuss any adjustments that you mayrequirethroughout theselectionand assessment process.

More about IGD

We are a strategicinsight foresight and learning organisation. Here to unite the industry andbenefit society. We invest all our profit into Social Impact.

We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. Byprovidingevidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions thatbenefittheir operationsandcontribute to the collective good of society.