IT Support Engineer

Athens Technology Center is hiring an IT Support Engineer (Athens)

About us

ATC is an Information Technology Company offering solutions and services targeting specific sectors incl. the Media, Banking, Retail Sectors, Utilities and Public Sector Organizations. As a full-service software development company, we apply modern design principles, along with the latest data science, machine learning, cloud, mobile and desktop technologies. We strive to deliver quality software solutions for top clients and global leaders in numerous industries, while at the same time being at the forefront of research and innovation.

The position

We are currently seeking to hire an IT Support Engineer to join our team. The successful candidate will be based at the premises of one of our clients in Athens, providing day-to-day support to the client’s personnel. Please note that while the role will be carried out on-site at the client’s location, the candidate the candidate will be officially employed by Athens Technology Center (ATC) and will report directly to Athens Technology Center (ATC.

Responsibilities

• Installing and configuring computer hardware, software, and peripherals
• Maintain workstations, networks, and peripherals
• Setup accounts and workstations
• Providing technical support and troubleshooting to end-users over the phone, email, or in-person
• Collaborating with other IT teams, vendors, and stakeholders to implement new projects and solve complex problems
• Creating and updating technical documentation, user manuals, and training materials

Requirements

• Degree in Information Technology or equivalent qualification
• 2+ years of experience in a related role
• Good knowledge of Windows operating systems and Office applications
• Windows Server administration and Active Directory experience
• Good knowledge of Networking
• Excellent communication skills in English both verbally and written
• Familiarity with reporting tools and ticketing

Personal skills

• Excellent communication skills and ability to explain technical concepts to non-technical users
• Communication & interpersonal skills
• Teamwork spirit and collaboration

Benefits

• Competitive compensation package
• Private health coverage
• Experience and knowledge in diverse scientific areas and the possibility to explore a variety of topics
• Tailored training programme and access to cut-edge skills.
• Friendly, pleasant and creative working environment

If you are searching for a company and a team that takes into account your ideas and individual growth, recognizes you for your unique contributions, fills you with a sense of purpose, and provides a fun, flexible, and inclusive work environment – apply now.