Posted 29 days ago
ITIL Configuration Manager
Fort Huachuca, AZOn-siteFull-time
AI Summary
ITIL Configuration Manager responsible for enabling ITIL knowledge flow and managing the GCC Configuration Management program, incident management, and process improvements.
About this role
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 1629
Job Title: ITIL Configuration Manager
Location: Fort Huachuca, AZ
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s): One of the following certifications prior to start date: SecurityX / CASP+, CGRC/CAP, CISSO, Cloud+, FITSP-A, GCSA, GSEC, PenTest+, Security+
Job Description
Currently recruiting for a Configuration Manager. Who will be responsible for enabling Information Technology Infrastructure Library (ITIL) knowledge flow to enhance a shared understanding, learning, and decision-making across the Global Cyber Center (GCC).
The Configuration Management section develops, executes, and monitors the GCC Configuration Management program. Additionally, the Configuration Manager conducts Content and Information Management, and Records Management, through the utilization of tools such as ARIMS, SharePoint Online, Microsoft Teams, Microsoft OneDrive, and other cloud and on premises solutions, in line with Army doctrine.
Education and Background
Bachelors in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering OR one of the following certifications prior to start date: Security+, SSCP
Years of Experience
2 years of experience with BS/BA, 4 years of experience with AA/AS, 6 years of experience with no degree
Required Skills
Responsibilities include:
Working Conditions
Skills
ARIMSAuditsCloud And On-premises SolutionsConfiguration ManagementContent ManagementGovernanceImprovement InitiativesIncident ManagementITIL ProcessesMicrosoft OneDriveMicrosoft TeamsProblem ManagementProcess ManagementProcess OwnershipRecords ManagementService Level AgreementsService ManagementService ReviewsSharePoint Online