Junior Client Partner
PhoenixOn-siteFull-time
AI Summary
Junior Client Partner is a sales-facing role in Brillio’s North America Customer Success team, responsible for assisting with sales, business development strategies, and executive relationships with a key Financial Services client to drive customer experience and revenue growth.
About this role
Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.
With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place To Work’ in 2021 and 2022. Learn more www.Brillio.com.
The role:
The JrClient Partner position is a key role within the Brillio Customer Success team for North America, responsible for helping drive sales and business development strategies, and executive relationships for one of our most strategic Financial Services client.
In this role, the candidate will be responsible for assisting with driving customer experience and revenue growth. The individual will be responsible for helping the team establish and maintain relationships at the CXO level and creating a long-term strategic partnership with the client.
With Brillio’s strong presence in the Financial Services space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.
Responsibilities:
·Establishing and managing the client relationship at all levels
·Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
·Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implementing and delivering within the account.
·Managing the account P&L & high-level delivery responsibility
·Mapping Brillio’ s capabilities and solutions to client’s requirements.
·Build newer relationships with one of the marquee Fortune 1000 customers.
Qualifications:
·Someone with banking experience
·Selling mainly into Data and Digital stakeholders so experience with Data platforms would be ideal
Candidates should demonstrate the below listed critical leadership qualities:
·Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
·Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
·Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
·Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
·Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
·Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.
Skills
Account PlanningClient OnboardingCompetitive AnalysisCRM ProficiencyCross-sell/upsellData Analytics UnderstandingData Platform FamiliarityDelivery CoordinationExecutive-level CommunicationFinancial ModelingFinancial Services Domain KnowledgeGo-to-market CoordinationP&L ManagementProblem SolvingProgram ManagementProposal DevelopmentRelationship BuildingRisk AssessmentSales EnablementSQL Or Data Tooling FamiliarityStakeholder ManagementStrategic Partnership DevelopmentStrategic Thinking
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