Key Account Specialist

The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We are seeking a sales professional responsible for driving region/branch sales, optimizing inventory, and ensuring effective merchandising across assigned Mercury Drug branches.

Key Responsibilities:

• Drive Sales Performance
  • Achieve monthly MST sales transfers target for his/her region
  • Give proactive order suggestions, and analysis of transfer data to identify growth opportunities, especially for MSA and priority brands/skus
• Relationship Building
  • Foster strong business relationships with Branch Analysts and key store personnel to support sales and operational goals
  • T2T engagement during new store openings and able to lead cross functional collaboration to execute OBLs
• Merchandising Excellence
  • Coordinate closely with merchandising team to ensure timely inventory replenishment, optimal stock levels, and effective merchandising standards that maximize product visibility and minimize stockouts
  • Execute, Measure and Analyze rented spaces across his/her region, negotiate and recommend changes if needed
• Operational Oversight
  • Conduct regular store visits and audits to ensure compliance with brand standards, planograms, and rented space agreements
  • Monitor product freshness and implement FEFO to proactively manage returns
  • Identify and implement strategic solutions for operational efficiency and sales growth across assigned branches.
• Team Leadership & Collaboration
  • Lead district meetings externally and present in internal Mercury monthly meetings to review business opportunities, gather insights, and define action steps for mutual growth.

About You

To be successful in this role, you will possess the following qualifications and attributes,

• Minimum 5 years experience in branch operations, field sales, key account support, or retail execution, preferably in pharmacy, healthcare, FMCG, or consumer health.
• Good understanding of Mercury Drug branch operations, including selling, ordering behavior, inventory movement, store execution, and analyst coordination.
• Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.
• Skilled in managing a certain territory and coverage through regular store visits, issue resolution, and disciplined follow-through.
• Capable of monitoring KPIs such as sales achievement, distribution, stock availability, promo compliance, merchandising execution, call coverage, and branch engagement.
• Analytical and data-driven, with the ability to turn sales trends, inventory gaps, and execution reports into clear action plans.
• Strong relationship-building and coordination skills across branch teams, analysts, area teams, and internal partners such as SKAM, sales operations, supply chain, and trade marketing.
• Highly organized, proactive, and accountable, with strong ownership of action plans, execution gaps, and assigned deliverables.
• Effective communicator with the ability to provide clear updates, performance summaries, recommendations, and feedback.
• Willing to travel extensively across South Luzon for branch visits, business reviews, coordination meetings, and execution checks.
• Proficient in Excel, PowerPoint, and reporting tools; experience with dashboards, branch scorecards, or trade execution tracking is an advantage.

• Adhere to company values at all times