L
Language Services Associates, Inc.
Posted 10 months ago
Kizigua - Remote Telephonic Interpreters
RemoteRemoteFull-time
AI Summary
Telephonic interpreters handle on-demand calls, facilitating language communication for LEP communities across medical, legal, and customer service settings. They work remotely within LSA’s network of contracted interpreters.
About this role
Overview:
As a telephonic interpreter for Kizigua in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
·Provide effective telephonic remote interpreting
·Answer inbound calls in a timely manner
·Provide superior customer service
·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
·Full fluency in both English and Kizigua
·US or International Based
·Technology proficient (web-based platforms, email, Microsoft Word)
·Landline phone access for sound quality
·An interpreting space that is quiet, secure, and free from outside noises
·2+ years of professional interpreting experience preferred
·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Skills
Certifications Like CMI Or CCHIConfidentialityCustomer ServiceEmailInterpreting ProtocolsLegal InterpretingMedical InterpretingMicrosoft WordQuality AssuranceRemote InterpretingSecure Interpreting SpaceSound Quality ManagementTelephonic InterpretingTraining ParticipationWeb-based Platforms
Explore related jobs
More jobs at Language Services Associates, Inc.
- LTagalog/ Filipino Interpreter - Richmond, VARichmond, VA
- LRemote Edo InterpreterLSA, Remote
- LRemote Anauk InterpreterLSA, Remote
- LInternational Audio/Video Remote Toisan and Mandarin or Cantonese InterpreterInternational
- LInternational Audio/Video Remote Kurdish and Arabic or Persian InterpreterInternational
- LRemote Quechua InterpreterInternational
