Posted 75 months ago

Korean - International Telephonic/Video Remote Interpreters

InternationalRemoteFull-time

AI Summary

Korean interpreters use the IRIS platform to interpret via web calls, assisting clients across assignments with strong language skills and technical troubleshooting when needed.

About this role

Overview:

As an audio and video remote Interpreter for Korean with LSA's IRIS platform, you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities:

·Interpret through web-based system

·Answering inbound calls in a timely manner

·Assist clients with basic troubleshooting (refer to manager or IT department if necessary)

·Provide superior customer service

Qualifications/Experience:

·Full fluency in both English and Korean

·Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements

·Adhere to Code of Professional Conduct

·Attention to detail, while working in a fast-paced environment

·Strong oral and written communication skills

·Professional and positive phone manner with clients from all types of businesses

·Familiarity working in a windows environment (preferred)

·Experience with VRI systems(preferred)

·PC Trouble shooting skills (preferred)

·Previous interpreting experience (preferred)

VRI Technical Requirements:

PC Minimum Requirements

· Windows 8.1 or higher

· AMD A8 or Intel Core i5 or faster

· 4GB RAM

· 40 Mb free space on HDD

· High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam

· PC - Logitech WebCam® C920 HD Pro or better

MAC Minimum Requirements

· Mac with Intel Core i5(5th Gen)

· Mac OS X ‘Yosemite 10.10 or higher

· 4GB RAM

· 40MB hard drive space Latest Firefox/Safari and Apple software updates

· High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended MAC webcams

· MAC- Internal iSight

· Logitech C920 Pro (recommended for best experience). Must be MAC compatible

RECOMMENDED USB HEADSET

· Plantronics USB Headsets

Room Illumination

· All illumination should be artificial (Preferably incandescent light)

· We will test for optimizing lighting

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Skills

Customer ServiceEnglishHD WebcamHeadset SetupInternet TroubleshootingInterpretingKoreanMac OS XPC TroubleshootingPlantronics HeadsetVRI SystemsWeb-based ConferencingWindows

Korean - International Telephonic/Video Remote Interpreters

About this role

Skills

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