L2 Apps Support
Kuala LumpurOn-siteFull-time
AI Summary
Supports IT operations through incident, problem and change management, root cause analysis, and ITIL-aligned practices within diverse operating environments.
About this role
• Diploma or Bachelor's Degree in Computer Science, Information Technology or related discipline.
• At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution.
• Technical/ Functional Skills
• Incident, Problem and Change Management Practices
• Root Cause Analysis Practices
• ITIL Framework
• Software Development Life Cycle (SDLC) Framework and Practices
• IT Monitoring Tools and Automation Processes
• Diverse IT Operating Environment i.e. Mainframe, Windows, Unix and Linux
• Windows Scripting and Administration
Skills
AutomationChange ManagementIncident ManagementITILIT Monitoring ToolsLinuxMainframeProblem ManagementRoot-cause AnalysisSDLCSoftware Development Life CycleUnixWindows AdministrationWindows Scripting
Explore related jobs
More jobs at Encora
Similar Automation jobs
Jobs in Kuala Lumpur
- SAP Solution Consultant/ Senior Solution Consultant - Product Development (ABAP)cbs APAC · Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
- Senior Solution Consultant- Integration (PI/ PO/ CPI)cbs APAC · Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
- VRegional Food & Beverage Expansion ManagerVista Musical Instruments · Kuala Lumpur, Malaysia
- VRetail Branch HeadVista Musical Instruments · Kuala Lumpur, Malaysia
- VUI/UX Design Engineer (Library Manager)Vista Musical Instruments · Kuala Lumpur, Malaysia
- VRetail AssociateVista Musical Instruments · Kuala Lumpur, Malaysia
