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Amtech Software

Posted 2 months ago

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L2 Senior, Support

IndiaRemote

AI Summary

Application Support Analyst provides end-to-end troubleshooting and support for MES products (Axiom, APB) across multiple time zones, using SQL for validation, and ensuring stable production operations.

About this role

About Vista Equity Partners
Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.
Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.
About Amtech
Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.
With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.
Our Employee Value Proposition

Skills

BIRTCrystal ReportsDatabase ValidationData ValidationERP/MES SupportJob SchedulersLog AnalysisMicrosoft SQL ServerProduction-supportReport TroubleshootingReproduction StepsSQLSQL QueriesSupport ProcessesTroubleshootingWindows Server

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