Landscape Yard Customer Service Associate

****Pay rate $18.00 - 20.00HR DOE ****

Ewing Outdoor Supply looking for a ** Landscape Materials Yard Customer Service Professional to provide excellent customer service at our ** Fort Collins CO location.

The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in **growth opportunities **, can hustle and be a great team fit.

Branch manager and his team are proud and excited to bring the 104 year history and great ** family owned culture of ** Ewing Outdoor Supply to this market and we need a high level customer service professional to help us do that.

Interested parties apply below and let us see if you are a fit on our team and in our family.

****Preferred consideration for ****

Heavy equipment/loader experience

Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers

• Greet and direct customers

• Provide accurate information (e.g. product features, pricing and after-sales services)

• Answer customers’ questions about specific products/services

• Conduct price and feature comparisons to facilitate purchasing

• Cross-sell products

• Ensure racks are fully stocked

• Manage returns of merchandise

• Coordinate with your team to provide excellent customer service (especially during peak times)

• Inform customers about discounts and special offers

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

• Deliver a wide variety of items to different addresses and through different routes

• Follow routes and time schedule

• Load, unload, prepare, inspect and operate a delivery vehicle

• Ask for feedback on provided services and resolve clients’ complaints

• Inform customers about new products and services

• Follow DOT regulations and safety standards

Requirements

• Prior Outdoor Supply Industry Experience

• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.

• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Basic math skills

• Be able to lift 50-70 pounds

• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments

• Valid driver’s license

• Excellent organizational and time management skills

• Good driving record with no traffic violations

**Bonus Points for the Following ***

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)

• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.

• Knowledge of inventory stocking procedures

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!