Learning & Development Coordinator/ Intern Northern Europe (F/M/X) - 12 months role

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​ 

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​ 

Become a Heartist®, and let your heart guide you into a world where life pulses with passion. 

#WeAreHeartists 

To discover the life that awaits you at Accor, visit https://careers.accor.com/ 

 

 

As a Learning & Development Coordinator / Intern Northern Europe, you will support the Accor Academy team in the administrative and operational management of training activities during 12 months of your assignment. 

You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience. 

Desirable to live in or have easy access to London.

What will you do?  

• Manage training enrolments and maintain participant lists  

• Coordinate training logistics, schedules, and room bookings  

• Support the administrative follow-up of training sessions  

• System support and reporting of compliance e-learning 

• Collect and consolidate participant data from hotels  

• Prepare and distribute training materials and certificates  

• Maintain and update training databases and tracking tools  

• Support reporting and data analysis (mainly in Excel)  

• Use internal systems (Learn Your Way, Mapal) to track training activities  

• Support invoicing via internal financial system 

• Assist with communication, translations, and general team support 

Qualifications

Our ideal profile would be:  

• Strong proficiency in Microsoft Office tools, especially Excel (data tracking, processing, and basic reporting), Outlook and PowerPoint  

• Strong attention to detail and organizational skills  

• Ability to manage and process data accurately  

• Ability to handle multiple tasks and priorities simultaneously  

• Structured, reliable, and proactive working style 

• Native English speaker, additional language proficiency will be considered as a bonus   

• Keen interest in Learning & Development and HR related area of specialism 

Additional Information

What's in there for you? 

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders. 

• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more! 

• Work in a multi-national team. 

• Hybrid way of working (3 days in the office + 2 days at home). 

• Learning opportunities. 

• Corporate Social Responsibility activities. 

If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists