Posted 3 days ago
Leasing Assistant
ReadingOn-siteFull-time
AI Summary
A Leasing Assistant guides prospective residents through the leasing journey, shows apartments, processes rent and renewals, provides customer service, and uses property management and office tools to support community operations.
About this role
As a Leasing Assistant, you will guide people through the process of becoming a resident from the time they inquire about living with us to the time they move in. You will continue the relationship by taking care of their needs to ensure a high quality of community living and feeling of home. This position will report to the Leasing Manager. We have a competitive package that includes benefits (medical, dental, vision, life, short- and long-term disability), holiday pay, paid time off, bonus, 401k, and more. If you are flexible, motivated and want to join a growing company, then this is the role for you!
Key Responsibilities
Responsibilities:
- Lease available apartments, including scheduling and showing apartments as needed; renew existing leases.
- Lead outside marketing efforts.
- Conduct market research and assist with business outreach marketing, resident functions, and other promotional programs.
- Assist residents and provide outstanding customer service.
- Build lasting relationships with residents.
- Communicate important information to residents with well written and professional notices.
- Process rent payments and maintain collections according to policy.
- Stay abreast of Fair Housing laws and regulations.
- Ensure property site conditions are impeccable.
- Coordinate and communicate with the maintenance staff to include work orders and maintenance requirements at the property.
- Lead and/or assist with additional projects and/or duties as assigned by management.
- Utilize property management software to record and maintain information.
- Utilize Microsoft office suite for company communications.
Competencies:
- Exceptional verbal and written communication skills
- Strong organizational and multi-tasking skills
- Motivation to succeed driven by your desire to meet or exceed goals and earn commissions based on your performance
- The ability to work well in a high volume and sometimes stressful environment
- The ability to work well independently as well as within a team setting
- A positive attitude, and the desire to learn and develop your skills
Skills, Knowledge & Expertise
Requirements:
- HS Diploma
- Ability to work weekends or extended hours as needed for leasing/events/property emergencies.
- Working knowledge of Microsoft office suite.
Preferred:
- Working knowledge of Marks or Yardi systems a plus.
- Team-oriented seeking rigorous and challenging environment for career development
Benefits
Benefits:
- Medical/Dental/Vision Insurance
- Voluntary Benefits (Life Insurance, Short-term & Long-term Disability)
- Health Savings Plan (HSA)
- 401k Plan-Match
- Holiday Pay
- Paid Time Off
- Bonus Program
- Employee Referral Bonus
- Rent Discount Benefit
Skills
MarksMicrosoft OfficeProperty Management SoftwareYardi
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