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Placemakr

Posted 1 month ago

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Maintenance Technician

PittsburghOn-siteFull-time

AI Summary

Maintenance Technician on-site role responsible for upkeep and safe operation of the property, responding to work orders, completing preventative maintenance, and supporting guest and resident experience.

About this role

A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The impact you'll have
At Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, and consistently demonstrate that effective resolution of maintenance issues is the core of our operation.

This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.

Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.

This position is located in downtown Pittsburgh. The hourly range is $26-$28/hr based on experience.

Your typical day

  • Foster a "one team" mentality by collaborating effectively with fellow property team members.
  • Maintain a safe, secure and compliant environment for team members and guests.
  • Utilize our maintenance system to respond to work orders in a timely manner and take meticulous notes per Placemakr SOPs.
  • Effectively complete assigned work orders daily according to industry and Placemakr standards.
  • Support the ongoing maintenance and upkeep of our building by completing assigned preventative maintenance tasks daily to standard.
  • Escalate maintenance and upkeep issues to your leadership team appropriately and in a timely manner.
  • Urgently respond to and appropriately resolve maintenance or building issues during on-call shifts.
  • Additional duties and responsibilities, as assigned.

    • What it takes

  • You’ve held a skilled labor- or maintenance-related position for 1+ year, in which you were exposed to various trades.
  • You have 6 months+ of experience with navigating appliances, basic plumbing and basic HVAC repairs and a demonstrated capacity to acquire new technical skills as necessary.
  • You have a demonstrated understanding of general maintenance, and safety, procedures and techniques.
  • You excel at assessing and prioritizing maintenance requests (with support from your leadership team).
  • You have the ability to work on-call shifts consistently based on the needs of the business.
  • You have a can-do attitude and the ability to work effectively in a collaborative environment.
  • You embody our Property Team Mission of Customer, Consistency and Community (Norms)
  • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
  • Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Technicians and an exceptional guest experience.

    • Skills

    Appliance RepairBasic HVACBasic PlumbingCustomer Service FocusMaintenance System UsageOn-call ResponsivenessPreventative MaintenanceSafety ProceduresWork Order Management

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