Mentor Program Lead

Mentor Program Lead

Full-Time, Non-Exempt

Job Description

The Peninsula College Fund makes college graduation a reality for low-income, first-generation college students. Our comprehensive program includes four-year college scholarships, one-to-one adult mentors, college and career success training, and summer internship support. We are now seeking a dynamic and committed Development Coordinator to support our development efforts.

MISSION

Our mission is to empower low-income, first generation college students to graduate and obtain a job that aligns with their career goals.

WHO WE ARE & WHAT WE DO

Starting as a grassroots effort to support three scholars in 2005, PCF has steadily grown and today has served over 530 students and awarded over $3.7 million in scholarships. PCF operated as a completely volunteer-run agency until late 2010, and currently employs a small (but growing) staff. The Development Coordinator is a full-time, 40 hours/week, non-exempt position, reporting to the Director of Development.

We support our scholars through four key programs:

1. Scholarships: Each student receives a scholarship of $3,000/year for all four years of college.
2. One-to-One Mentoring: We carefully match each scholar with one caring adult who provides support, counsel, networking, and positive role modeling to help each student complete college. We provide our mentors with ongoing training and continuously evaluate and improve our mentoring program.
3. College and Career Success Events: We provide all students with targeted, in-depth training events to give them the tools for college completion and career readiness.
4. Summer Internships: We provide internship application support for our scholars, ideally for summer internship placements.

POSITION OVERVIEW

Reporting to the Director of Programs, the Mentor Program Lead operates as a key member of the PCF Programs Team in recruiting new mentors as well as in engaging volunteers. The Mentor Program Lead reports to the Director of Programs and will work closely with the Programs team, Events Lead, and the Development team.

ESSENTIAL JOB FUNCTIONS:

The roles and responsibilities of the Mentor Program Lead include, but are not limited to the following:

Mentor and Volunteer Recruitment, Selection, and Onboarding - 30%

• Spearhead mentor and volunteer recruitment
  • In collaboration with the Events Lead and Programs team, establish a calendar of recruitment and onboarding events (e.g., lunch and learns, community outreach events, application/registration deadlines, etc.)
  • Deliver presentations at mentor recruitment and community engagement events with support from Director of Programs and Events Lead
  • Follow-up with organizations where PCF has previously recruited to maximize the number of mentor applications/volunteer registrations submitted using Live Impact and previous Lunch and Learn or community engagement event information
  • Monitor and report the number of mentor/volunteer applications or registrations submitted to ensure that PCF is on track to meet annual goal of new mentors and volunteers

• Spearhead mentor and volunteer selection
  • In collaboration with Program Lead and Events Lead, review volunteer registrations/sign-ups and ensure they meet the standard for that program (Mentors, Interview Day, CEF, etc.)
  • Interview and evaluate mentor and volunteer applicants to ensure they meet PCF’s standards
  • Conduct background checks, reference checks, and volunteer vetting as appropriate for events
  • Clearly communicate with applicants on a regular basis so that they know where they are at any given point in the process and once match-eligible, maintain communication with them by adding their contact information to LI, sending mentor newsletters, invitations to PCF events, etc.
  • Assist Programs team with mentor/scholar matching process

Mentor Program - 35%

• With input from the Programs team, prepare, disseminate, and analyze results of annual mentor satisfaction survey (developed in June) to track retention and improve mentor experience
• Collaborate with Programs team to oversee scholar/mentor issues and assist with solving problems that arise
• In collaboration with Director of Programs, develop a system to hold Programs Coordinators accountable for meeting annual mentor check-in quotas (2x/year) and troubleshoot issues that arise between mentors and scholars
• Collaborate with Program Coordinators to rematch any scholars who do not have mentors
• Act as mentor liaison/champion for staff, highlighting mentor accomplishments and educating staff about the role mentors play in Program success as well as Development
• Recognize mentors and volunteers by co-coordinating an annual mentor/volunteer appreciation event, in collaboration with Development team and Events Lead
• Establish, manage and promote Mentor social media groups on Facebook, LinkedIn and/or other networking platforms to provide connectivity to peer support

• In collaboration with Programs Team and Events Lead, identify mentor training needs (including mentor roundtable discussions and Orientation) and develop schedule for implementation of minimum 4 trainings/year, working around PCF’s event calendar
• In collaboration with the Director of Programs, identify and/or create training resources, including but not limited to, a mentor curriculum, handbooks, etc.

• Communicate with mentors about student progress and support

Events - 15%

• In collaboration with the Events Lead and with guidance from the Program Director,

oversee the Donor/Mentor Appreciation Event, Mentor Orientation, and other mentor and volunteer-focused events.

• Attend and execute day-of-event tasks for all PCF events such as registration, deliveries, logistics, etc.

Administration - 15%

• In collaboration with Program Coordinators, maintain Live Impact with mentor and volunteer data and notes including annual clean-up
• Monitor and update mentor status in LiveImpact
• Participate in staff meetings, Program Committee meetings, program and development events, and otherwise actively contribute to the PCF mission

Program Marketing - 5%

• Lead online engagement, outreach, and storytelling efforts for the mentors program
• Create and send out monthly Mentor newsletters using input from Program team and Events Lead

The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills. Duties, responsibilities, and activities may change at any time with or without notice.

WORK ENVIRONMENT & BENEFITS

Work Environment

• We have a hands-on, collaborative, and entrepreneurial work environment.
• We believe in an inclusive work environment that fosters individual growth and team empowerment.

• While we take our work very seriously, we also like to have fun and enjoy each other’s company. We have a sunshine committee that plans fun events for staff.

Work Location

This position is based out of our San Jose office. Currently, staff is expected to come to the office at least once a week.

Sobrato Center for Nonprofits – San Jose

1400 Parkmoor Ave, Suite 240

San Jose CA, 95126

COMPENSATION & BENEFITS

The Peninsula College Fund is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary & Compensation

• Salary: $70,000-75,000
• We offer a generous benefits package:
  • Leave: Eligible full-time employees are entitled to12 days of vacation,12 paid holidays, 10 paid sick days and a flexible work schedule when needed.
  • Health, Dental, and Vision Benefits
  • 403(b) Retirement Plan.

OUR HIRING PROCESS

We will review resumes on a rolling basis until the position is filled.

• We will conduct initial phone screening interviews, one virtual interview, and one in-person interview. Candidates will be asked to complete a performance assessment.

Application Submission

• Please submit a cover letter and resume. In your cover letter, please address the following:

• Your belief in PCF’s mission
• Why you believe you are qualified for this position
• In what areas in the “Essential Job Functions” section might you need some support?
• Where you learned of this opportunity

• Only applications that include both a cover letter and a resume will be considered.
• No phone calls, please.
• Application deadline open until filled.