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Posted 13 days ago

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Middle-Senior Client Delivery Manager

PragueOn-siteFull-time

AI Summary

Own end-to-end delivery for a portfolio of B2B clients, ensuring timely and high-quality executionCoordinate communication between clients and internal teams (Development, QA, Analytics, Product)Align client roadmaps with internal development cycles and release plansMonitor project progress, delivery timelines, risks, and dependenciesIdentify bottlenecks and proactively propose solutions to maintain delivery stabilityManage resource allocation and capacity planning across multiple workstreamsDri

About this role

  • Own end-to-end delivery for a portfolio of B2B clients, ensuring timely and high-quality execution
  • Coordinate communication between clients and internal teams (Development, QA, Analytics, Product)
  • Align client roadmaps with internal development cycles and release plans
  • Monitor project progress, delivery timelines, risks, and dependencies
  • Identify bottlenecks and proactively propose solutions to maintain delivery stability
  • Manage resource allocation and capacity planning across multiple workstreams
  • Drive customer satisfaction by collecting feedback and improving delivery processes
  • Manage stakeholder expectations regarding scope, priorities, and technical feasibilityMaintain clear documentation and reporting in Jira and Confluence
  • Continuously improve delivery workflows and team collaboration processes

Requirements

  • 2+ years of experience in Delivery Management, Project Management, or Program Coordination within IT
  • Strong understanding of Software Development Lifecycle (SDLC)
  • Practical experience with Agile methodologies (Scrum, Kanban)
  • Ability to understand technical documentation and communicate effectively with engineering teams
  • Strong command of Jira and Confluence
  • Excellent stakeholder management and communication skills
  • Strong analytical and problem-solving skills
  • Ability to work in a complex multi-project environment and effectively prioritize tasks
  • Technical education is preferred
  • English - B2+ (for negotiations, presentations, and daily communication)
  • Experience in iGaming will be a strong advantage

Benefits

    • 25 vacation days and 5 family days yearly
    • Flexible start to the workday
    • Support from a professional corporate coach and psychologist
    • Regular internal and external activities, workshops, trips, and corporate events
    • Access to our internal knowledge base, meetups, and team-building activities
    • Ongoing training in new technologies and continuous professional development support

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