MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!
The Customer Design team, a branch of the MOO Creative Department, is a group of highly talented and efficient graphic designers primarily tasked with servicing our valuable Business Customers.
This is an exciting opportunity in our Cape Town hub for an mid level graphic designer who can produce high-quality, impactful layouts that capture and promote our Business Customers' vision under tight deadlines. This role requires organization, collaboration, creativity and a keen eye for detail, all executed with clear communication amongst internal stakeholders and external partners.
Responsibilities
Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications
Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests
Collaborate with cross-functional partners to produce eye-catching design work for external partnerships and internal MOO-branded resources
Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues
Consistently meet strict turnaround times on all assignments
Note that these hours are 2-11PM to support customers in the US market
About You
Proven knowledge and experience with Adobe Creative Cloud (Indesign, Illustrator, Photoshop)
Proficient retouching skills - ability to incorporate changes on raw files
Proficient presentation skills - ability to both build presentations and present to our internal and external customers
Fanatical about the smallest of details
Demonstrated digital print knowledge and experience working with digital presses including foil and UV printing
The ability to read, understand and question a brief to deliver exceptional work
Knowledge of typography and best practices for kerning, leading, tracking and font management
Knowledge and awareness of current design and technology trends and how to apply them to customer design work
An appreciation of creative standards and design best practices
Excellent time management skills, independently balancing immediate needs with longer-term projects
Passionate about people – customers and internal stakeholders, alike
The ability to give and receive constructive feedback to effectively complete design requests
Passion for inspiring and mentoring a team, encouraging experimentation of new styles, tools, and processes
Empowers the team, does not micromanage
Self-motivated and a team player
Ability and willingness to adapt to and champion change
Relevant design degree or equivalent experience in an artworking role
Portfolio required - examples of AI tool usage, a plus
Nice to Have
Customer service experience preferred
