NRI North America
Posted 15 days ago
Network Engineer - Level III
Long Island, New YorkRemoteFull-time
AI Summary
Level 3 Network Engineer responsible for Tier 3 support of enterprise IT networks, virtualization, and cloud infrastructure, including VMware and Microsoft Azure, with hands-on problem solving and documentation.
About this role
We are seeking an experienced Level 3 Network Engineer to join our team. The ideal candidate will possess advanced technical knowledge and hands-on experience supporting enterprise IT environments, with a strong focus on networking, routing, virtualization, and cloud technologies.
Responsibilities
- Firewalls
- Managed switches
- Routers
- Wireless networking equipment
- Support and administer VMware virtual environments and Microsoft Azure cloud infrastructure.
- Monitor network performance, security, and system availability.
- Assist with server administration, backups, disaster recovery, and system upgrades.
- Support and troubleshoot IP and cloud-based phone systems.
- Work with vendors and internal teams to resolve escalated technical issues.
- Maintain documentation for network configurations, procedures, and systems.
- Participate in project planning, deployments, migrations, and infrastructure improvements.
Required Knowledge, Skills, and Abilities
- 5+ years of IT support or systems/network administration experience.
- Strong real-world experience with:
- Networking and routing
- Firewalls and network security
- Managed switches
- VMware virtualization
- Microsoft Azure
- Experience supporting IP/Cloud phone systems.
- Strong troubleshooting and problem-solving skills.
- Knowledge of Windows Server environments, Active Directory, DNS, DHCP, and VPN technologies.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Industry certifications such as:
- CompTIA Network+
- Cisco CCNA
- VMware VCP
- Microsoft Azure certifications
- Experience in K-12, higher education, or government environments is a plus.
Benefits - You'll love working at NRI not just for the usual benefits, but for our environment and culture!
Skills
Active DirectoryAzureBackup And Disaster RecoveryCCNACloud Phone SystemsDHCPDNSDocumentationFirewallsIP TelephonyManaged SwitchesMicrosoft AzureNetwork+NetworkingNetwork SecurityRoutersRoutingServer AdministrationTroubleshootingVCPVMware VirtualizationVMware VSphereVPN TechnologiesWindows ServerWireless Networking
