Computer World Services
Posted 2 months ago
Network Specialist
Morrisville, NCHybridFull-time
AI Summary
Network Specialist responsible for managing and supporting WAN/LAN infrastructure, Cisco hardware, and Dell hardware repairs, with a focus on network performance monitoring and documentation.
About this role
Computer World Services Corp (CWS) is seeking an experienced Network Specialist to manage and support telecommunications and network systems, with a specialization in Cisco hardware and services. This role also involves Dell hardware repair, WAN/LAN infrastructure management, and network performance monitoring. The ideal candidate will be experienced in hardware engineering, troubleshooting, and providing production support to maintain a reliable and efficient network environment.
Key Tasks & Responsibilities
Network Engineering and Support
- Support the installation, implementation, troubleshooting, and maintenance of WANs and LANs
- Assist in designing and managing WAN infrastructure and related processes
- Perform day-to-day operations and provide second-level problem identification, diagnosis, and resolution for network issues
- Support the dispatch and coordination of circuit and hardware vendors for problem resolution
- Escalate and communicate network status updates to management and internal customers
- Perform Dell hardware repairs and support related systems and devices
- Troubleshoot, maintain, and repair network hardware to ensure smooth operations
- Provide support for cabling and infrastructure setup, maintenance, and optimization
- Ensure adherence to infrastructure standards and best practices
- Monitor and optimize network performance using tools such as SolarWinds
- Ensure efficient and secure operation of network systems and related devices
- Maintain detailed documentation of network configurations, hardware setups, and processes
- Provide technical consultation to internal teams and assist with training when needed
Hardware Engineering and Repairs
Infrastructure and Cabling
Network Performance Monitoring
Documentation and Technical Support
Education & Experience
Education
- Bachelor’s degree in Computer Science, Information Technology Management, Engineering, or a related field
- Four years of relevant experience may substitute for the educational requirement
- Minimum 5-7 years of experience in network installation, troubleshooting, and maintenance
- Hands-on experience with WAN and LAN infrastructure design and management
- Proven track record in Dell hardware repairs and support
- Proficient in Cisco hardware and services
- Strong understanding of communication protocols, network architectures, and software systems
- Experience with network performance monitoring tools like SolarWinds
- Knowledge of cabling and infrastructure support best practices
Experience
Technical Skills
Certifications
- CCNA, CCNP Preferred
- ITIL certification v4 preferred
Security Clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Skills
CCNACCNPCisco Hardware And ServicesDell Hardware Repairs And SupportDocumentation Of Network ConfigurationsITIL V4 (preferred)Network Cabling And Infrastructure StandardsNetwork Performance Monitoring Tools (SolarWinds)Network Troubleshooting And Fault DiagnosisSecond-level Problem ResolutionWAN/LAN Infrastructure Design And Management
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