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Fuku

Posted 6 months ago

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NOC Engineer

Kuala LumpurOn-siteFull-time

AI Summary

NOC Engineer responsible for monitoring networks and AWS-based cloud services, handling L1/L2 support, incident management, and process improvement within the NOC.

About this role

Title: NOC Engineer - Fuku

URL Source: https://apply.workable.com/j/C9A48AD09E

Markdown Content: Role Overview

  • Be a pioneer member of the newly established NOC department.

  • Engage in network monitoring and leverage AWS cloud services to enhance monitoring capabilities.

  • Opportunity to learn and train in advanced network monitoring technologies.

  • Participate in continuous improvement projects aimed at automating and optimizing NOC operations, beyond routine incident management.

Job Scope

  • Monitor systems and network services to ensure optimal performance.

  • Troubleshoot technical issues as part of L1 and L2 support.

  • Track and manage incident reports.

  • Handle incident management and escalation according to established policies and procedures.

Must Have

  • Experience with DNS management, including registration and renewal.

  • Ability to manage WHOIS contacts and name servers.

  • Basic experience with Linux systems.

  • Familiarity with web servers, specifically Apache and NGINX.

  • Basic knowledge of network and internet protocols.

  • Proficiency in both spoken and written English and Chinese.

  • Experience with AWS Cloud Services.

Nice to Have

  • ITIL certification or knowledge.

Skills

ApacheAWS Cloud ServicesDNS InfrastructureDNS ManagementEnglish And Chinese CommunicationIncident ManagementIncident TrackingL1/L2 SupportLinux BasicsNetwork ProtocolsNginxTCP/IPWHOIS Contact Management

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