NOC Engineer

Title: NOC Engineer - Fuku

URL Source: https://apply.workable.com/j/C9A48AD09E

Markdown Content: Role Overview

• Be a pioneer member of the newly established NOC department.

• Engage in network monitoring and leverage AWS cloud services to enhance monitoring capabilities.

• Opportunity to learn and train in advanced network monitoring technologies.

• Participate in continuous improvement projects aimed at automating and optimizing NOC operations, beyond routine incident management.

Job Scope

• Monitor systems and network services to ensure optimal performance.

• Troubleshoot technical issues as part of L1 and L2 support.

• Track and manage incident reports.

• Handle incident management and escalation according to established policies and procedures.

Must Have

• Experience with DNS management, including registration and renewal.

• Ability to manage WHOIS contacts and name servers.

• Basic experience with Linux systems.

• Familiarity with web servers, specifically Apache and NGINX.

• Basic knowledge of network and internet protocols.

• Proficiency in both spoken and written English and Chinese.

• Experience with AWS Cloud Services.

Nice to Have

• ITIL certification or knowledge.