NPD Technologist

Aim of Job:

As an NPD Technologist, you'll be responsible for working on and delivering product development projects, ensuring that products meet both customer needs and internal standards. You will work closely with cross-functional teams and external customers to showcase new ideas, innovations, and emerging trends in the food industry. Your role will involve a mix of technical expertise, market research, application skills, and creativity to help develop and improve existing food products.

Sphere of responsibility:

Product Development & Innovation:

• Work closely with the Production Development Manager to transform ideas into tangible product concepts.

• Test and evaluate new raw materials and ingredients, collaborating with suppliers to meet project briefs.

• Actively identify and incorporate new trends, technologies, and market disruptions into the development process.

• Lead the preparation of samples and documentation to present to both internal and external stakeholders.

• Ensure all product testing and evaluations meet the necessary standards for quality, safety, and customer satisfaction.

• Manage project timelines and critical paths for smooth handover to production.

Food Safety & Compliance:

• Adhere to HACCP (Hazard Analysis Critical Control Point) protocols in all product development and testing activities.

• Ensure that all product files are kept up-to-date, organized, and ready for audits, with full traceability of the development process.

Market Research & Benchmarking:

• Conduct regular store visits, food shows, and product safaris to keep up to date with market trends.

• Organize and lead internal and external benchmarking sessions to evaluate and compare product performance.

• Create trend reports, particularly for specific seasons (e.g., Christmas), and use this data to influence product development.

Collaboration & Communication:

• Foster strong relationships with both internal teams and external customers and suppliers.

• Ensure clear communication and a collaborative approach when resolving issues and sharing ideas.

• Provide constructive feedback to the team and work together to identify and address challenges.

• Present products and innovations to customers in an engaging and persuasive manner.

Additional Responsibilities:

• Operate and maintain key equipment relevant to product development.

• Support other areas of Innovation, adapting to changing business needs.

• Accurately complete costings and budgeting for all relevant projects

Education/Experience:

Food Science Background:

• Experience in food science or a related field, ideally with a minimum of 3-5 years working in a factory process or development role.

Technical Expertise:

• Clear understanding of ingredient functionality and food processes.

• Experience in product development, especially research and testing of new products.

• Strong application skills, especially in testing and evaluating new food products.

• Knowledge of food safety protocols and HACCP procedures.

Presentation & Interpersonal Skills:

• Strong ability to present ideas, products, and trends both internally and externally.

• Good interpersonal skills, approachable, and able to work effectively with cross-functional teams and external customers.

• Experience in providing constructive feedback and resolving team challenges.

Key Attributes:

Innovation & Creativity: Ability to think outside the box and generate fresh, innovative ideas that meet customer needs and market demands.

Attention to Detail: Ensure that all product files and documentation are precise, complete, and organized.

Team Player: Work well within a collaborative environment and be proactive in resolving issues and contributing to group success.

Market Savvy: Constantly scan the market and emerging trends to help drive product development and identify new opportunities.