OCC Supervisor

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an OCC Supervisor in Canada.

This role sits at the heart of a fast-paced aviation Operations Control Center, where real-time decision-making directly impacts flight safety, punctuality, and customer experience. You will oversee daily OCC activities, ensuring smooth coordination between flight dispatchers, pilots, maintenance, and ground operations. Acting as both a leader and operational expert, you will guide a high-performing team while maintaining strict regulatory compliance across complex, 24/7 flight operations. The environment is dynamic and high-pressure, requiring strong situational awareness and rapid problem-solving. You will play a key role in optimizing operational performance and minimizing disruptions across a global aviation network. This is a critical leadership position for someone who thrives in operational excellence and aviation coordination.

• Oversee daily Operations Control Center (OCC) activities ensuring compliance with aviation regulations, company policies, and safety standards
• Coordinate flight operations including flight planning, crew scheduling, aircraft assignment, and resource allocation
• Monitor real-time operational performance and proactively manage delays, disruptions, and irregular operations
• Collaborate with pilots, flight crews, dispatchers, maintenance, and other stakeholders to ensure smooth operations
• Implement contingency plans during operational disruptions such as weather events or technical issues
• Conduct quality investigations and support corrective and preventive actions
• Lead team coaching, communication, and continuous improvement initiatives
• Ensure compliance with international aviation authorities and regulatory frameworks (e.g., Transport Canada, FAA, EASA)

Requirements:

• Minimum 1+ year of experience in aviation operations, preferably within an OCC environment
• Strong knowledge of aviation regulations, flight planning, and operational procedures
• Excellent communication skills in French and English (additional languages are an asset)
• Ability to work in a 24/7 operational environment with rotating shifts (evenings, weekends, holidays)
• Strong decision-making and problem-solving skills under pressure
• Excellent organizational and multitasking abilities
• Proficiency with aviation operations software and communication systems
• Strong attention to detail and commitment to safety and customer service
• Leadership mindset with ability to work independently and in a team

Benefits:

• Competitive compensation package
• Full benefits coverage
• Flexible and supportive work environment
• Collaborative and dynamic team culture
• Recognition of contributions and performance
• Career growth opportunities in aviation operations
• Engaging and safety-focused workplace