Onboarding Manager (Loan Management for Private Credit)

About Hypercore

Hypercore is building the operating system for the $3T+ private credit market. Backed by Insight Partners and Y Combinator, we help leading credit funds, BDCs, and alternative asset managers run their core operations at scale.

The role

We're looking for an Onboarding Manager to own enterprise implementations of our loan management system - at the core of how these funds operate - from contract signature through go-live. If you've worked as a loan administrator, loan operations manager, or LMS implementation specialist - and you know what it means to manage a live loan portfolio through its full lifecycle - this role was written with you in mind. This is your opportunity to take your loan operations expertise to the next level, at the intersection of private credit and modern financial technology.

What you'll do

• Lead clients through onboarding: guide enterprise customers through a structured implementation combining system training, data migration, and configuration to deliver fast, measurable value from day one

• Solve edge cases: when a customer's loan products or operational workflows don't map cleanly to Hypercore's current capabilities, you'll find the path forward working directly with Product and Engineering

• Own reconciliation: dive deep into loan-level numbers, identify mismatches between customer source data and Hypercore, and drive them to resolution with precision

• Manage stakeholders: run project timelines, communicate risks early, and keep senior stakeholders aligned across multi-month implementations
  

What we're looking for

• 3-6 years in commercial loan operations, loan administration, or LMS implementation

• Hands-on experience managing the full loan lifecycle - origination through payoff, including draws, amendments, fee accruals, and servicing events

• Prior use of an enterprise LMS (Sentry PM, ACBS, LoanIQ, Wall Street Office, nCino, or similar)

• Background in private credit, direct lending, or fund administration (Must)

• Sharp financial data skills - comfortable with complex reconciliations and loan-level discrepancy resolution

• Clear, confident communicator with senior stakeholders
  

Benefits & perks

• Full medical, dental, and vision plans to support you and your spouse's health and wellness

• Vacation policy and paid sick leave to support a healthy, sustainable work-life balance

• Daily meal allowance and commuter benefits to make your workday more convenient and help cover your daily transportation costs

If you're passionate about private credit and ready to shape how the industry operates - we'd love to hear from you.