About Swish Breaks

Swish Breaks is a team of dedicated sports enthusiasts who are passionate about everything sports related! We operate in the E-commerce and live streaming business, focusing on the NFL, NBA, MLB, Pokemon + Entertainment Markets. Our goal is to provide top-tier sports experiences for our customers in New York, NY.

About the Role

This is a full-time, on-site Operations Analyst role at Swish Breaks in New York, NY, with a focus on our Pokémon trading card vertical. You'll play a key part in keeping our day-to-day operations running smoothly — from inventory and logistics to order fulfillment and process improvement. You'll work closely with senior management to build and optimize the systems that power our Pokémon business.

Key Responsibilities

• Manage inventory tracking, logistics coordination, and order fulfillment specifically for Pokémon card products

• Monitor market trends, card valuations, and product demand within the Pokémon TCG space

• Analyze operational data to identify inefficiencies and recommend solutions

• Build and maintain reports and dashboards to monitor key performance metrics

• Partner with senior leadership on process improvement and scaling initiatives

• Help develop SOPs and playbooks as we continue to grow

Qualifications

• 1–3 years of experience in operations, e-commerce, or a related field

• Knowledge of the Pokémon TCG market — understanding of card grading, set releases, and pricing is a strong plus

• Strong attention to detail and organizational skills

• Effective written and verbal communication skills

• Proficiency in Microsoft Excel; familiarity with other tools (Shopify, Airtable, etc.) is a plus

• Ability to thrive in a fast-paced, team-oriented environment

• Must be based in or able to commute to NYC

What We Offer

• Hands-on impact in a fast-growing sports/entertainment and trading card company

• A fun and dynamic work environment with a passionate community

• Competitive salary and potential for growth within Swish Breaks

• Full benefits package: health, vision, dental, and 401(k)

• The chance to turn your passion for Pokémon into a career