Posted 2 days ago
Operations Coordinator
AI Summary
The OperationsCoordinator (Ops Coordinator) plays a vital role in supporting operational excellence across the clinical enterprise. The Ops Coordinator will troubleshoot a range of IT issues,assist in asset tracking for onboarding/offboarding staff, and collaborate with department vendors.
About this role
The OperationsCoordinator (Ops Coordinator) plays a vital role in supporting operational excellence across the clinical enterprise. The Ops Coordinator will troubleshoot a range of IT issues,assist in asset tracking for onboarding/offboarding staff, and collaborate with department vendors.
This position is also responsible for coordinating the facility onboarding/offboarding process, including distributing all related communications. Inaddition,theOpsCoordinatorwillprovideEMRsupportand reporting, and other duties as assigned.
Essential Job Functions & Responsibilities
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Assist in troubleshooting a range of IT issues (MS Office suite, EMR systems, Apple products, etc.) with offsite & onsite employees, and aid in managing the workflow of support tickets to the IT helpdesk.
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Collaborate and communicate effectively with all onsite and offsite employees, vendors, and client facilities, including providing guidance on operational processes to offsite clinical staff.
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Track and manage vendor invoices to ensure accuracy in billing.
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Coordinateandmanagethecompletionofweeklyandmonthlycollaborative agreement QA reviews.
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Assist in designing and maintaining clear operational processes and guides to ensure consistency of operations.
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Coordinate project activities and track progress to ensure timely completion.
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Analyze operational data and provide insights for decision-making.
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Assist with clinician licensing as needed.
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Collaboratewith President & COOandentireOpsteamonspecialprojects.
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Performotherdutiesasrequired.
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TheOpsCoordinatoragreestoworkasreasonablyscheduledbyCompany
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ServicesprovidedbytheOpsCoordinatorshallbeperformedattheCompany’s corporateoffice.
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High School diplomarequired; Bachelor’sDegreepreferred
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2+yearsofcorporate experience
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Minimum 1year healthcare industryexperiencerequired
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Experience working within a medical, behavioral health, or customer support a plus
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Strong Excel skills required
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Ability to troubleshoot issues with Outlook, Adobe, Apple Products, SharePoint, Excel, and Teams is preferred.
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Verystrongwrittenandverbalcommunication skills
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Abilitytodealwithambiguity;resilientand adaptable
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Abilitytomulti-taskandmeetdeadlines
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Abletoidentifyandresolveproblemsinatimelymanner;gatherandanalyze information skillfully
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Strongcustomerserviceskills;cooperativeandwillingtoassistothers
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Highlevelofattentiontodetail
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Maintainconfidentialityregardingbusinessandpersonnelmatters; demonstrate discretion in interactions with company personnel.
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Independentthinkingandownershipofassignedprojects
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Abletopassbackgroundtesting,includingmotorvehiclerecordreviewand drug screening.