Posted 6 months ago
Operations Executive / Sr Executive - Sewri Location
AI Summary
Operates as a front-line operations coordinator handling client coordination, service scheduling, data validation, billing, and administrative duties to ensure service delivery and compliance.
About this role
Title: Operations Executive / Sr Executive - Sewri Location - Rentokil Initial
URL Source: https://apply.workable.com/j/37500D4374
Markdown Content: Designation - Operation or Sr Operation Executive
Location -Sewree - Mumbai
Experience - 1-3 years
Qualification - Graduation
6 days working
About Rentokil Initial Hygiene Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.
For more details: https://www.initial.com/in/
About the Role: ● The Executive/Sr. Executive - Operations will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance. ● The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
● Coordinate with clients and maintain strong relationships to ensure service excellence and retention
● Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
● Validate and generate data, plans, and reports using the iCABS system
● Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
● Follow up on POs, service contracts, legal agreements, and contract renewals
● Oversee office administration, statutory compliance, attendance, and petty cash management
● Manage vehicle maintenance and GPS tracking
● Supervise the service team and ensure smooth operation of the service centre
● Maintain inventory records, including battery stock Key Result Areas:
● Client Relationship Management
● Service Planning & Execution
● System & Data Management
● Billing & Documentation
