What you will do:

• Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients.

• Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.

• Proactively track and monitor B2B outbound orders for our European and Global partners, maintaining accurate records of delivery and go-live dates in the ERP system.

• Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges.

What you will bring:

• You are currently enrolled at a university and seeking a 6-month mandatory internship as part of your academic program.

• You are pursuing studies in Business, Supply Chain, Fashion Management, or a related field.

• You thrive in fast-paced environments and enjoy collaborating across multiple teams.

• You have strong organizational skills and a keen eye for detail.

• You communicate fluently in English; German skills are a plus.

• You bring a friendly, proactive, and independent approach to your work.

• You are legally eligible to work in Germany.

• Start: September 2026

What we offer:

• A bright and spacious design office in the heart of Berlin embodying our brand values and focusing on employee well-being.
• A unique chance to shape our company’s future and build a global brand, all within a motivating, international work environment with employees of 14+ nationalities.
• A high level of responsibility, creative freedom, and the opportunity to bring your originality, ideas, and independence to life.
• One farewell gift voucher, to be used on Aeyde footwear and accessories.
• Subsidized Urban Sports Club membership, Berlin Public Transport pass or German language class.
• 12 days of holidays within your 6 month internship.
• Regular team events include our Christmas and Summer Party as well as extraordinary monthly team lunches.