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TeleSolv Consulting

Posted 10 days ago

Open

Operations Manager

WashingtonOn-siteFull-time

AI Summary

Project Management Professional (PMP) certification (preferred but listed as required in the document’s “Desired” category). Key Responsibilities Recruit, hire, train, direct, evaluate, and mentor staff across multiple locations.Deliver daily operational updates and disseminate information to personnel at all operating sites.Ensure daily performance goals are met and provide productivity status reports to leadership.Oversee technical and analytical components of the operation to achieve both sho

About this role

Project Management Professional (PMP) certification (preferred but listed as required in the document’s “Desired” category).

Key Responsibilities

  • Recruit, hire, train, direct, evaluate, and mentor staff across multiple locations.
  • Deliver daily operational updates and disseminate information to personnel at all operating sites.
  • Ensure daily performance goals are met and provide productivity status reports to leadership.
  • Oversee technical and analytical components of the operation to achieve both short‑ and long‑term objectives.
  • Establish unit goals, set priorities, manage deadlines, and allocate personnel based on evolving mission needs.

Skills, Knowledge & Expertise

  • Expertise in operational oversight within a large-scale, mission-driven environment.
  • Strong analytical skills for evaluating operational performance, customer satisfaction, and procedural effectiveness.
  • Ability to develop and implement operational procedures and policies.
  • Proficiency in assessing and addressing training needs across diverse teams.
  • Demonstrated English reading comprehension.
  • Capability to perform physical tasks including lifting 45 lbs.+, bending, stooping, climbing, and reaching.

Benefits

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

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