Posted 23 months ago

Operations (Ops) Team Lead

TaipeiRemoteFull-time

AI Summary

Ops Team Lead responsible for coordinating field data collectors, scheduling, route planning, and budget monitoring across multi-country projects; ensures performance, quality metrics, and timely deliverables.

About this role

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Objective

Our projects are performed on cars with 360 cameras mounted on top, with backpacks that have 360 cameras, simple mobile phones and drones. Later, this data is used to enhance one the most popular online maps in the world.

The Junior Project Manager (Operational Lead) will be responsible for managing a team of data collectors, their routes, schedules, expenses; support Project and Program Managers with all planning related tasks. Almost all our projects cover several countries and remote teams from around the globe.

The ideal candidate has coordination/management experience, great communication skills, is very responsible and organised.

We value leader style management rather than the boss style.

Responsibilities

Direct communication and management of your team

Closely monitor performance & quality metrics & take corrective action as necessary

Manage across functions (quality, prod, etc) to meet program deliverables

Cost management & budget monitoring

Participate in team trainings

Risk management on the team level

Qualifications

1-2 years experience of coordination/management

Excellent communication - both written & verbal

Must speak good English

Proficiency in Google Workspace (Docs, Sheets, Drive)

Be flexible to support field operations; non-standard hours

Be experienced in preparing reports, presentation decks

Be able to digest information quickly & turn it into actions

Be able to manage a team, often in situations of high-stress

Be able to remotely manage the team

Detail-oriented and proactive mindset

Skills

Cost And Budget MonitoringCross-Functional CollaborationData Collection CoordinationData-driven Decision MakingEnglish ProficiencyGoogle Workspace (Docs, Sheets, Drive)Multilingual CommunicationPresentation CreationProactive Problem SolvingProcurement CoordinationQualitative And Quantitative Performance TrackingRemote Team SupervisionReportingRisk ManagementSchedule PlanningTeam Management