AI Summary

Outbound Sales Associate focuses on generating warm outbound leads, conducting product demos, and closing subscriptions, while maintaining CRM records and hitting sales targets.

About this role

Why CBT Nuggets is a great place to work:

Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States.

We take work-life balance seriously. You’ll work hard at CBT Nuggets, but you’ll also have plenty of time to relax and recharge. We recognize the importance of spending time with your family and friends — and having time for your hobbies and passions.

Enjoy creative freedom. Got ideas that could benefit our learners and organization? We embrace innovation. We are always open to new ideas — and welcome them from everyone on our team.

Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide range of issues ranging from education to social justice to supporting military personnel who are transitioning to civilian life.

SCOPE & GENERAL PURPOSE OF JOB:

The Outbound Sales Associate maximizes all sales opportunities. The intention is to present this team with warm leads that are ready to close and have this team use sales skill and talent to maximize the revenue from each sale. All inbound calls, chats, and emails handled by the Inbound Sales team will be filtered for potential leads for the Outbound Sales team. The Outbound Sales team will not be answering inbound phone calls, texts, chats, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team.

PRIMARY RESPONSIBILITIES:

Conduct outbound calls to prospective clients to introduce CBT Nuggets' online IT training subscriptions.

Engage with potential customers to understand their IT training needs and effectively articulate the value proposition of our offerings.

Perform 1st level sales activities, including product demonstrations and guiding customers through the subscription process.

Maintain accurate and up-to-date records of all sales activities and customer interactions in Salesforce.

Collaborate with the sales manager to achieve individual and team sales targets.

Continuously learn about CBT Nuggets' products, services, and the IT training industry.

This team will be responsible for continuous growth in sales skill, talent and ability and will report to the Sales trainer for all personal sales ability growth and to the Sales Manager for all other management.

SKILLS/COMPETENCIES:

Applicants must have at least three years of sales experience. Experience selling technology solutions, training, or subscriptions is a strong positive, but not required.

We’re looking for people who are “born” salespeople, not merely “learned” salespeople. Success will come from persistence, grit and work ethic as much as it will come from understanding people, leverage, and empathy.

We’re looking for people with charisma who can relate to others, understand pain points, and innately know how to make a person feel heard, understood, and confident in their knowledge and abilities.

Excellent verbal and written communication skills.

Ability to learn quickly and adapt to new technologies.

Goal-oriented with a strong desire to succeed in a sales environment.

Must understand AI tools, and when and how to use them.

COMPENSATION & EMPLOYMENT TERMS:

This position is a full-time (40 hours per week) salaried position, exempt under the Fair Labor Standards Act.

Compensation: $80,000 annual salary.

One share of the company's profit-sharing plan is paid as a bonus each time the company reaches the “Distribution” milestone.

Generous employee benefits.

Skills

AI Tools UsageCommunicationCustomer Relationship ManagementLead QualificationOutbound CallingProduct DemonstrationsProspectingSales AnalyticsSalesforceSubscription Sales

Outbound Sales Associate

About this role

PRIMARY RESPONSIBILITIES:

SKILLS/COMPETENCIES:

COMPENSATION & EMPLOYMENT TERMS:

Skills

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