Part-Time Teller
AI Summary
About UsPosition Summary The Part-Time Teller position serves as the bank’s primary face-to-face representative for most customers. The main focus of this position will be assisting customers by processing deposits, withdrawals, payments, transfers, and fielding various other customer inquiries.
About this role
About Us
Position Summary
The Part-Time Teller position serves as the bank’s primary face-to-face representative for most customers. The main focus of this position will be assisting customers by processing deposits, withdrawals, payments, transfers, and fielding various other customer inquiries.
Key Responsibilities
- Provide full-service teller transaction processing in ordinance with company policy and standards.
- Adhere to bank policies, procedures and regulations, including the customer identification program, Reg CC, and BSA.
- Project excellent customer relations while delivering a positive banking/customer service experience.
- Inform and educate customers on products and services offered by First Southern, which would benefit the customer.
- Maintain product knowledge and expertise on First Southern products and services.
- Field customer service complaints and concerns, seek appropriate assistance, and follow up to ensure a complete and appropriate resolution.
- Other duties as assigned.
Requirements
- High school diploma or equivalent.
- Previous experience in a customer service role.
- Basic knowledge of banking products and services.
- Strong attention to detail and accuracy.
- Ability to adapt to changing technology and procedures.
- Excellent communication and interpersonal skills.
- Ability to maintain a high degree of discretion and confidentiality.
Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.