Parts Advisor

We are currently seeking a Parts Advisor to join our team in Hartwell Watford.

Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations,

Key responsibilities of the Parts Advisor:

• Deal with any customer enquiries over the phone and face to face
• Ordering, booking out parts, invoicing and taking payment
• Checking in parts deliveries
• Assisting with parts stock check
• Liaising with the workshop, service advisors and customers
• Ensuring prices are entered onto VHC within required time
• Contact customers offering special promotions that are available from time to time
• Pick parts and check for damage or shortages
• Pre-pick parts for those jobs pre-booked into Workshop
  

The ideal Parts Advisor:

• Retail / administration / reception experience.
• Good telephone manner.
• Excellent customer service skills.
• Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
• Full, valid and clean UK driving license.
• Candidates must have the ability to communicate at all levels.

Rewards & Benefits If you are looking to join a well-established company that offers excellent rewards including;

• Workplace pension scheme
• Staff discounts
• Career and development opportunities
• Discount and savings portal
• Health and wellbeing programmes
• Free Parking
• On site Parking