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Patient Case Coordinator

Monroeville, PA, United StatesRemoteContract

AI Summary

Coordinates patient cases by handling inbound calls, enrolling participants, and documenting information in a customer service capacity.

About this role

Patient Case Coordinator

Kelly Services in partnership with Nissan is currently seekinghigh skilledindividuals to fillProduction Technicianopenings at the Nissan manufacturing plant located in Canton, MS.

Job Description
The Patient Case Coordinator will be taking inbound calls from patients offering affordable options.

Duties and Responsibilities

·Must have Customer Service Experience answering high volume in-bound Customer calls.

·Call Guide use

·Data Entry documentation

·Process incoming enrollment forms for program

·Excellent verbal and written communication

·Strong interpersonal and organizational skills

Experience Education

·High School Diploma/GED

·Previous experience in a related position.

·Must possess strong Microsoft Office knowledge.

·Must be a team player and demonstrate effective communication and problem solving skills

·Customer Service Experience

Terms of Assignment

Hours of assignment 11:30 a.m. - 8:00 p.m. Monday – Friday. Training - first two weeks schedule will be 8:30 a.m. - 5:00 p.m. Length of assignment 6 months assignment could be extended past 90 days. Could be temporary to permanent placement based on performance.

Qualifications

1. 2+ years of Customer Service experience

2. Strong Data Entry skills/Microsoft Office

3. Excellent phone skills

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a great opportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!

Skills

Call Center SoftwareCustomer Service SystemsData EntryMicrosoft Office

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