Patient service associate

Title: Patient service associate - Fuku

URL Source: https://apply.workable.com/j/2756D00F21

Markdown Content: About the company:

We are a renowned healthcare institution located in Singapore, known for its commitment to providing high-quality medical care and services.

Job responsibilities:

• Assist patients with registration and appointment scheduling.

• Provide information and guidance to patients regarding hospital services and procedures.

• Handle patient inquiries and resolve issues in a timely and professional manner.

• Coordinate with medical staff to ensure smooth patient flow and service delivery.

• Maintain accurate patient records and update information as necessary.

• Support billing and payment processes, including handling insurance claims.

• Ensure compliance with hospital policies and procedures in all patient interactions.

Job requirements:

• High school diploma or equivalent; additional certification in healthcare administration is a plus.

• Previous experience in a healthcare or customer service role preferred.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in using computer systems and software for patient management.

• Attention to detail and strong organizational skills.

• Ability to maintain confidentiality and handle sensitive information.