Payment Support Specialist
AI Summary
Responsible for monitoring and supporting payment systems, processing outstanding payments, and analyzing logs to ensure smooth geolocation-based payment operations for various regions.
About this role
As part of our continued growth,**Neo Group is recruiting on behalf of one of our local partners **, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a Payment Support Specialist to join our ** Finance Department **.
Responsibilities:
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Monitoring the operation of payment systems.
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Support for an information dashboard about payment methods for each geolocation (deposits, withdrawals).
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Enable/disable geo methods in case of problems.
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Processing of outstanding payments by interacting with payment systems.
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Analysis of logs.
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Compilation of statistics on the patency of methods.
Requirements
- Higher education is required (preferably financial/economic).
- Understanding of the work of payment systems.
- Communication skills.
- English from A2 level.
Benefits
- Enjoy 5 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!