P&C Coordinator

About Crowe BGK

For 75 years, Crowe BGK LLP has been a trusted leader in accounting and advisory services in Canada. We are a team of 250+ professionals serving clients from our Montreal and Ottawa offices. We provide audit, tax, advisory, and consulting services, helping individuals and private companies navigate complex challenges. We’re proud to be named one of Canada’s Top 100 SME Employers and one of Montreal’s Top Employers, because we believe in creating a workplace where people feel supported, valued, and inspired to grow.

We’re looking for a People & Culture Coordinator to play a key role in delivering an exceptional employee experience by coordinating and administering People & Culture programs, processes, and operations throughout the employee lifecycle. Reporting to the People & Culture Director, you will work closely with HR Business Partners, the Talent Acquisition team, Payroll, and leaders across the Firm to ensure seamless People & Culture operations, support continuous improvement, and help create an engaging and positive employee experience.

You will be Accountable for:

• Serve as the first point of contact for employee inquiries related to People & Culture programs, policies, and processes through the People & Culture ticketing system.
• Coordinate the employee lifecycle from onboarding through offboarding, ensuring a seamless employee experience.
• Coordinate onboarding, employee changes, promotions, transfers, leaves of absence, and offboarding, including exit interviews.
• Facilitate 30, 60 and 90 day employee check-ins and probationary reviews to support successful employee integration.
• Prepare employment documentation, including compensation letters, promotion letters, bonus letters, leave documentation, termination documentation, and other employee correspondence.
• Administer employee benefits and People & Culture programs in partnership with Payroll and external providers.
• Coordinate leave of absence administration while providing guidance and support to employees throughout the process.
• Coordinate the annual performance review and promotion process in collaboration with the People & Culture Advisor.
• Support employee recognition programs and service milestone celebrations.
• Ensure employee data changes are accurately communicated to Payroll in a timely manner.
• Maintain exceptional service standards while continuously improving People Operations processes.
• Standardize documentation, workflows, and operating procedures.
• Maintain the integrity, accuracy, and confidentiality of employee information within the HRIS.
• Support HRIS enhancements, workflow automation, system updates, and process improvements.
• Prepare monthly People & Culture dashboards, reports, and key performance indicators.
• Analyze workforce metrics, including headcount, turnover, retention, recruitment, and employee lifecycle data to support informed decision making.
• Monitor changes to Quebec and Ontario employment legislation and HR best practices, recommending updates to policies and programs to ensure compliance and operational excellence.
• Coordinate compliance activities, including Health & Safety, First Aid, mandatory training, employment documentation, and francization requirements where applicable.
• Support audits, governance initiatives, documentation standards, and compliance reporting.
• Participate in projects that enhance employee experience and operational effectiveness.
• Identify opportunities to streamline processes, automate workflows, and improve service delivery.
• Develop and maintain process documentation, templates, and standard operating procedures.
• Support the implementation of new technologies, policies, and People & Culture initiatives.

The Qualifications that count:

• College Diploma, Attestation of College Studies, Diploma of Vocational Studies, or University Certificate in Administration, Human Resources, or a related discipline.
• 3 to 5 years of experience in Human Resources coordination or administration.
• Experience supporting the full employee lifecycle.
• Experience working with an HRIS. Experience with Rippling is considered an asset.
• Experience administering employee benefits and HR documentation.
• Knowledge of Quebec and Ontario employment legislation and HR best practices.
• Experience in a professional services environment is considered an asset.
• Excellent verbal and written communication skills in both English and French (English is required to communicate with our Ottawa office and Ontario employees).
• Strong proficiency with Microsoft Office and AI tools and technology.
• Excellent organizational and planning skills with the ability to manage multiple priorities.
• Strong customer service orientation with exceptional attention to detail.
• High level of professionalism, discretion, and confidentiality.
• Strong collaboration, adaptability, communication, and problem solving skills.
• Demonstrated accountability and a commitment to continuous improvement.

You can count on us for:

• Competitive compensation
• A hybrid work model. Work onsite 3 days a week, from our Westmount office
• Comprehensive health benefits supporting your overall well-being starting on day one of your employment
• Generous vacation and 8 personal days for family matters
• Firm-wide holiday closures so you can fully unplug
• Summer Fridays with early office closures during the summer months
• Reimbursement for parking or public transit
• An annual wellness stipend to support physical and mental health
• Home office stipend to ensure a comfortable and productive remote workspace
• A vibrant, dog friendly office culture where connection and energy thrive. From lively 5 à 7’s and weekly spin classes to team building painting workshops, trivia nights and karaoke parties, there is always something happening. Plus, our signature Camp Crowe sends employees off for fun summer activities that spark camaraderie and unforgettable memories

If you're looking for a place where your ideas matter and your career can thrive, apply today!

Cultivate your curiosity. Inspire your mind. Shape your career.

*We maintain an inclusive and equal opportunity working environment so that every Crowe BGK professional can fulfill their evolving potential. We consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, age, marital status, disability, protected veteran's status or any other legally-protected factors.

We thank all candidates for their interest and we will only be contacting those that we are interested in pursuing.

À propos de Crowe BGK

Depuis 75 ans, Crowe BGK s'impose comme un chef de file de confiance en comptabilité et en services-conseils au Canada. Notre équipe de plus de 250 professionnels accompagne une clientèle diversifiée à partir de nos bureaux de Montréal et d'Ottawa. Nous offrons des services d'audit, de fiscalité, de consultation et de services-conseils, aidant les particuliers et les entreprises privées à relever des défis complexes. Nous sommes fiers d'avoir été nommés parmi les 100 meilleurs employeurs PME au Canada ainsi que parmi les meilleurs employeurs de Montréal, parce que nous croyons en un milieu de travail où chacun se sent soutenu, valorisé et encouragé à évoluer.

Nous sommes à la recherche d'un(e) Coordonnateur(trice) personnes et culture qui jouera un rôle essentiel dans la création d'une expérience employé exceptionnelle en coordonnant et en administrant les programmes, les processus et les opérations de l'équipe Personnes et culture tout au long du cycle de vie des employés. Relevant du Directeur Personnes et culture, cette personne collaborera étroitement avec les partenaires d'affaires RH, l'équipe Acquisition de talents, la paie et les différents services afin d'assurer une prestation de services efficace, une amélioration continue des processus et une expérience employé harmonieuse.

Vous serez responsable de :

• Agir comme premier point de contact pour les demandes des employés concernant les politiques, programmes et processus Personnes et culture par l'entremise du système de billetterie.
• Coordonner l'ensemble du cycle de vie des employés, de l'embauche jusqu'au départ.
• Organiser les activités d'accueil et d'intégration, les changements de poste, les promotions, les mutations, les congés et les départs, y compris les entrevues de départ.
• Assurer les suivis d'intégration des nouveaux employés (30, 60 et 90 jours ainsi que les périodes de probation).
• Préparer la documentation liée à l'emploi, notamment les lettres de rémunération, de promotion, de primes, de congés, de cessation d'emploi et toute autre correspondance RH.
• Administrer les avantages sociaux et les différents programmes Personnes et culture en collaboration avec la paie et les fournisseurs externes.
• Gérer l'administration des congés et accompagner les employés dans les différentes étapes du processus.
• Coordonner le processus annuel d'évaluation du rendement et des promotions en collaboration avec le conseiller Personnes et culture.
• Soutenir les programmes de reconnaissance des employés et les célébrations des anniversaires de service.
• Veiller à ce que les changements aux dossiers des employés soient communiqués avec exactitude et dans les délais à l'équipe de la paie.
• Maintenir des normes élevées de service tout en recherchant continuellement des occasions d'améliorer les processus opérationnels.
• Standardiser la documentation, les procédures et les méthodes de travail.
• Assurer l'intégrité, l'exactitude et la confidentialité des données des employés dans le système d'information RH.
• Participer à l'amélioration du système RH, à l'automatisation des processus et aux mises à jour technologiques.
• Préparer les tableaux de bord mensuels, les rapports et les indicateurs de performance de l'équipe Personnes et culture.
• Collaborer à l'analyse des données liées aux effectifs, au recrutement, à la rétention, au roulement et au cycle de vie des employés afin d'appuyer la prise de décision.
• Surveiller les changements aux lois du travail du Québec et de l'Ontario ainsi que les meilleures pratiques RH afin de recommander des améliorations aux politiques et programmes.
• Coordonner les activités liées à la conformité, notamment en matière de santé et sécurité, premiers soins, formations obligatoires, documentation d'emploi et francisation, lorsque requis.
• Participer aux audits, aux activités de gouvernance et aux exigences de conformité.
• Contribuer à des projets visant à améliorer l