Placement Support

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking a Placement Support to join our dynamic team. As a Placement Support you will provide essential administrative support to the Placement Executive, focusing on General Insurance products. This role is responsible for maintaining high service standards by tracking policy lifecycles, coordinating between internal departments, and ensuring financial data accuracy within the insurance broking system.

Job Responsibilities

• Assist the Placement Executive with all administrative tasks related to General Insurance products across various business lines.
• Proactively follow up with insurance carriers to ensure Cover Notes and Policy Books are printed and delivered within agreed-upon Service Level Agreements (SLAs).
• Monitor and control the end-to-end process of policy issuance and customer delivery to guarantee timely service.
• Liaise with Operations and Finance to oversee the invoice generation process and ensure documents are dispatched to insurers and clients promptly.
• Manage and monitor the status of policy endorsements to ensure all modifications are processed accurately.
• Execute ad-hoc administrative projects and tasks as required by the management team
• Maintain a positive and professional attitude at all time.

Requirements

• Bachelor’s Degree in Insurance, Business Administration, Finance, Management, or a related field. Fresh graduate are welcome

• Have completed an internship within the Insurance, Brokerage, or Insurtech industry is a significant advantage

• Familiarity with the basic insurance lifecycle (quotations, policies, endorsements)

• Strong command of Microsoft Office Suite

• Fast learner and tech-savvy

• Ability to track multiple Service Level Agreements (SLAs) and meet deadlines in a fast-paced environment.

• Clear and professional verbal and written communication skills

• A "can-do" attitude with the initiative to follow up on pending documents without constant supervision.

• Ability to work collaboratively in a team setting.