Postgraduate Programme Coordinator

Programme Coordinator – School of Business Innovation & Leadership (0.5 FTE)

Whitecliffe

Whitecliffe is one of Aotearoa's leading creative and professional education institutions. Since 1984, we've been focused on one thing: turning ambition into a career. Our values — Integrity, Courage, Creativity, Belonging and Respect — are the foundation of everything we do.

About the Role

We're looking for a warm, organised, and proactive Programme Administrator to join our School of Business Innovation & Leadership in a part-time (0.5 FTE) capacity. This role enables and positively affects the postgraduate student experience, ensuring smooth programme operations and providing meaningful support to students and faculty alike.

What You Will Do

Programme Administration & Student Support

• Monitor postgraduate student progress and provide timely, supportive communication to aid course completion
• Act as the primary point of contact for postgraduate students regarding programme-related queries, schedules, and systems
• Manage programme timetables and coordinate scheduling in collaboration with academic staff
• Work with faculty and academic staff to address student performance concerns and facilitate appropriate interventions

Capstone Research Coordination & Support

• Coordinate ethics approval processes where required
• Assist with mentor communication and meeting setup with student groups
• Organise final panels and facilitate engagement with lecturers and industry representatives

Seminar & Event Coordination

• Finalise programmes for seminars and distribute communications to students in a timely manner
• Manage all logistical requirements including catering, stationery, printing, and room setup for smooth event delivery
• Liaise with IT to confirm technical requirements ahead of each event
• Communicate with guest speakers to confirm attendance, collect presentations, and coordinate any specific requirements
• Coordinate guest lectures and workshops, ensuring a high-quality experience for students and speakers alike

What You Will Bring

• A bachelor's degree in business, project management, administration, or a related field
• Experience developing systems and processes that improve operational efficiency
• Strong organisational skills with the ability to stay calm and solutions-focused under pressure
• Excellent written and verbal communication skills, with the ability to engage clearly and positively with a diverse student cohort
• Genuine empathy and compassion in supporting students through their postgraduate journey
• Confidence working with scheduling tools, project management software, and student administration systems

Who You Are

You work well independently and collaboratively and are someone who takes pride in the details. You find satisfaction in creating smooth, well-run environments for others to thrive in. You bring warmth and professionalism to every interaction — whether you're coordinating a guest speaker, following up with a student, or setting up for a seminar.