PR & Comms Manager

PR & Comms Manager

Department: Marketing
Reports to: Head of Brand, Content & PR
Location: Hybrid, UK-based
Level: Lead

Stakeholders: UK Managing Director, Chief Operating Officer, Regional Managing Directors, Regional Business Development/Customer Relationship Managers, Head of Data, Digital & Market Intel, Head of Regional, National & Online Marketing, People & Culture Director and team.

Role Summary

The PR & Comms Manager is responsible for shaping First Intuition’s reputation, visibility and voice across external and internal channels. The role develops and executes proactive and reactive communications strategies that support growth, learner advocacy, employer engagement, internal culture and overall brand strength. A specialist communicator, the role ensures First Intuition’s messaging is consistent, compelling and aligned with the wider brand narrative.

Key Responsibilities

PR Strategy & Media Relations

• Develop and deliver First Intuition’s PR strategy, ensuring a steady pipeline of positive media coverage.

• Manage press office activity, media enquiries and relationships with journalists.

• Prepare spokespeople, briefings and messaging for media opportunities.
• Coordinate media training for the spokesperson bench as required.

Corporate & Internal Communications

• Lead organisational announcements, leadership messaging and business updates.

• Support internal engagement through clear, inclusive communications aligned with First Intuition’s values.

• Partner with People & Culture, the senior leadership team and regional Managing Directors to ensure communications are timely and well-understood.

Issues & Reputation Management

• Lead risk assessment and rapid response to sensitive or reputational matters.

• Develop clear protocols for escalation and crisis communication.
• Prepare advanced responses for priority risk areas and circulate as appropriate.

Campaign & Content Support

• Provide PR and comms input to marketing campaigns, product launches and thought leadership.

• Produce high-quality written materials including press releases, blogs, speeches and statements.

Relationships & Stakeholder Management

• Build strong partnerships with internal stakeholders, partners, industry bodies and event organisers.

• Manage PR agencies or freelance support as required.

Skills, Experience & Attributes

Experience:

• Strong PR, communications or media relations experience.

• Proven track record securing coverage and managing complex comms issues.

Skills:

• Excellent writing, media handling and story development skills.

Attributes:

• Calm under pressure
• Confident communicator
• Relationship-focused
  

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.  

First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.