Product Solutions Engineer
ParisOn-siteFull-time
AI Summary
Role helps investigate merchant issues, troubleshoot with engineers, capture feedback to shape the product roadmap, and support launches with documentation and training to ensure merchants adopt features smoothly.
About this role
📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧
E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.
We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.
Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.
Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.
Product team
You'll join the team that powers Bigblue's growth, with a triple mission:
• Absorb complexity and connect teams so the company can scale quickly without breaking
• Stay close to merchants and warehouse operators to detect issues and opportunities early
• Ensure that every release makes the experience smoother and more reliable
You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.) and see how a world-class product team builds, adapts, and scales technology. Along the way, you’ll gain hands-on product expertise, sharpen your technical skills, and play a central role in shaping Bigblue’s future.
Role
Requirements
Bonus
Hiring Process
Thank you for considering joining Bigblue! We look forward to hearing from you <3
Skills
Analytical SkillsBug TriageCommunicationCross-Functional CollaborationData AnalysisDatabase ManipulationDocumentationGoogle Cloud LogsInspectorMerchants SupportOnboardingPostmanProblem SolvingProduct Usage AnalysisRelease TestingSoftware ToolsSQLTrainingTroubleshooting
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